Front Office Executive cum Admin

Manage entire 25 room property, personally check all rooms with checklists everyday, perform check-ins, check-outs, talk to guests and get reviews, ensure payments done and appropriate number of guests entering as booked, breakfast guests to be noted and allowed.

Person to be process oriented, excellent at speaking to guests and making connections, handling guest dissatisfaction, ensuring that quality is maintained and strictly follow checklists, take photos and videos of the checklists and rooms and update in group, keep track of inventory and update management when inventory is running low, keep things organized and create excel sheets, ability to co-ordinate staff including housekeeping, kitchen,etc and ensure guest requests are fulfilled as quickly and effectively as possible.

Person should be flexible and understand that their job is to delight the guests and improve hotel revenue, not fixed to a particular set of activities. Egotistical people who only wish to be seated are strongly discouraged from applying. Person applying must be proactive, willing to be humble and even take guest luggage, plates, etc, not being proud to do any task for the guest service, which is the spirit of hospitality.

Person should be of good health, well dressed and well-groomed.

This is a day-shift job in general, night shift may be required occassionally, but we are hiring only for day shift.