Key Account Executive

Job Description – Key Account Executive Airtel Payments Bank jobJob Title: Key Account Executive

Department: Enterprise / B2B Sales

Location: Nagpur, Maharashtra

Reporting To: Zonal Enterprise Lead

Location CoverageNagpur and major industrial/business clusters in and around the territory, including Hingna MIDC, Butibori MIDC, Wadi, Kalmeshwar, Kamptee, Koradi, Khapri, Wardha Road industrial belt, MIHAN, Nagpur city industrial areas, and other nearby industrial clusters. The role may also involve travel to Chandrapur and other adjoining industrial locations based on business requirements.

1. Role OverviewThe Key Account Executive will be responsible for acquiring and managing corporate/key accounts such as factories, manufacturing units, security agencies, manpower agencies, labour contractors and facility-management companies, with a primary focus on acquiring salary accounts for blue-collar employees.

The role will particularly focus on employees who have migrated from other cities, districts or states for employment in industrial and MIDC areas.

The position involves a combination of B2B corporate acquisition, B2E employee acquisition, field sales and relationship management.

• 2. Key ResponsibilitiesCorporate & Key Account AcquisitionIdentify and onboard factories, industries, security agencies, manpower agencies, contractors and other organizations with large employee bases.
• Identify and connect with HR, Admin, Payroll, Finance, Plant Heads and business owners.
• Generate leads through field visits, industrial-area mapping, references and local business networks.
• Present Airtel Payments Bank's salary-account proposition and convert prospects into corporate accounts.
• Build and maintain long-term relationships with key corporate accounts.
• Salary Account AcquisitionConduct regular visits to industrial areas, factories, security agencies and manpower agencies.
• Identify blue-collar employees eligible for salary-account onboarding.
• Conduct employee onboarding camps and account-opening drives at corporate locations.
• Explain account features, digital banking, UPI and other applicable banking services to employees.
• Assist employees with account opening, KYC and activation.
• Follow up on incomplete applications and ensure maximum account activation and salary-credit penetration.
• Security & Manpower Agency BusinessIdentify security agencies and manpower contractors employing/deploying large numbers of workers.
• Acquire the agency as a corporate account and onboard their deployed workforce.
• Coordinate with agency management regarding employee onboarding and salary requirements.
• Identify new deployment locations and additional workforce opportunities.
• Territory & Field SalesMap industrial clusters and maintain a pipeline of prospective companies.
• Conduct regular field visits and corporate meetings.
• Identify new business opportunities through existing corporate relationships and referrals.
• Track new employee joining, workforce expansion and additional account-acquisition opportunities.
• Relationship ManagementMaintain regular contact with HR/Admin/Payroll teams.
• Resolve onboarding and service-related issues through appropriate internal teams.
• Monitor employee activation and account usage.
• Generate additional business from existing corporate accounts through new joiners and workforce expansion.
• 3. Daily Working Activities9:30 AM – Mandatory Gate Meeting with the reporting manager/team for daily planning, target review and field allocation.
• Plan and execute field visits across assigned industrial locations.
• Meet HR/Admin/Payroll teams and corporate decision-makers.
• Visit factories, security agencies and manpower agencies.
• Conduct employee onboarding/account-opening camps.
• Complete KYC and account-opening activities as per process.
• Follow up on pending accounts and activation.
• Update CRM/MIS and submit daily activity/performance reports.
• Plan the next day's meetings and field activities.

4. Key Performance Indicators (KPIs)Performance will be measured on:

• New corporate/key accounts acquired.
• Number of salary accounts opened.
• Number of active accounts.
• Employee activation and salary-credit penetration.
• New employee acquisition from existing corporate accounts.
• Lead generation and conversion.
• Corporate relationship and retention.
• Daily field productivity and achievement of monthly targets.
• 5. Compliance & ProcessStrictly follow Airtel Payments Bank's KYC, onboarding, compliance and SOP requirements.
• Ensure accurate customer documentation and information.
• Follow customer-consent and data-privacy requirements.
• Avoid mis-selling and unauthorized commitments.
• Ensure proper escalation and resolution of customer issues.

6. Candidate ProfileEducation: Graduate in any discipline preferred.

Experience: Experience in BFSI, banking, fintech, B2B sales, corporate sales, salary-account acquisition, CASA, payments, field sales, manpower/staffing or related industries will be preferred.

• Required SkillsStrong communication and interpersonal skills.
• B2B and field-sales capability.
• Corporate relationship management.
• Lead generation and negotiation.
• Good follow-up and target-management skills.
• Comfortable interacting with both senior corporate decision-makers and blue-collar employees.
• Comfortable with extensive field travel.
• Basic knowledge of Excel, CRM and MIS.

7. Core ObjectiveTo acquire and manage corporate accounts across Nagpur's industrial ecosystem and convert their blue-collar workforce into active Airtel Payments Bank salary-account customers, while continuously growing the portfolio through new companies, new employees and workforce expansion.

Role StructureB2B: Acquire and manage the employer/corporate relationship.

B2E: Acquire, onboard and activate the employees.

Primary Focus: Industrial companies + Security Agencies + Manpower Contractors → Salary Account Acquisition → Activation → Salary Credit → Long-term Relationship