Client Relationship Executive

Restaurant Growth Consultant / Account Manager

Company: Codeonto Private Limited

Location: Noida, Uttar Pradesh | Work Model: 100% onsite-Noida Sector 63

Employment Type: Full-Time

Shift Timing: Day Shift

About the Role

As a Restaurant Growth Consultant / Account Manager, you will manage relationships with our restaurant partners and work closely with restaurant owners and decision-makers to improve their online business performance across Zomato, Swiggy, Magicpin, ONDC and other digital channels. This is a client-facing, commercially focused role where strong communication, relationship management and business understanding are equally important.

Key Responsibilities:

• Own and manage relationships with assigned restaurant clients.
• Communicate regularly with restaurant owners and management to understand business objectives, challenges and growth opportunities.
• Analyze restaurant performance across orders, revenue, AOV, visibility, conversion, advertising, ROI/ROAS and profitability.
• Identify growth opportunities across menu, pricing, promotions, advertising, marketplace visibility and customer acquisition.
• Develop practical recommendations and clearly explain what needs to be changed, why it matters and the expected business impact.
• Coordinate with clients to implement agreed growth initiatives and follow up on results.
• Monitor Zomato and Swiggy performance and proactively identify issues affecting sales or profitability.
• Review advertising and promotional performance and recommend optimization based on ROI and profitability.
• Support payout and settlement reconciliation to identify discrepancies, deductions and opportunities to improve net realization.
• Prepare and present regular performance updates to clients in a clear, professional and business-oriented manner.
• Build long-term client relationships and become a trusted growth partner for restaurant owners.

What We're Looking For

• Good verbal and written communication skills.
• Strong confidence in speaking with restaurant owners, founders and senior management.
• Strong client relationship and account management skills.
• Ability to present data, insights and recommendations clearly.
• Commercial mindset with a focus on revenue, profitability and ROI.
• Good understanding of Excel/Google Sheets and business data.
• Ability to analyze problems and convert them into practical solutions.
• Strong ownership, follow-up and negotiation skills.
• Prior experience in restaurant growth, Zomato/Swiggy, account management, customer success, sales, digital marketing or consulting will be preferred.

The Ideal Candidate

• Someone who can speak confidently with a restaurant owner, understand their business, analyze their numbers, identify what is holding them back, and clearly communicate what should be done next.
• This is not just an account-management role. You will be expected to act as a growth consultant and trusted business partner to our clients.
• Freshers with adequate skill sets will be considered.
• Long term commitment will be expected from the candidate