Office Administrator/Estimator

Office Administrator / Project EstimatorLocation: Dehradun, Uttarakhand

Employment: Full-time | Permanent

Salary: ₹40,000/month Gross + Monthly Bonus

Shift: Night Shift / 24×7 Operations

Job SummaryWe are looking for an experienced Office Administrator / Project Estimator to manage customer communication, job scheduling, documentation, estimating, reporting, basic accounting, and administrative activities for US-based clients.

• Key ResponsibilitiesHandle US customer calls, emails, and inquiries
• Manage job scheduling, tracking, documentation, and estimates
• Maintain customer satisfaction and resolve complaints professionally
• Prepare reports, invoices, records, and compliance documentation
• Assist with basic accounting, payroll, expenses, and banking activities
• Use Microsoft Office and project management software
• Coordinate with customers, vendors, employees, and management
• Maintain accurate files and ensure timely completion of tasks
• Mandatory RequirementsUS Voice Process experience is MANDATORY
• Minimum 2 years of experience handling US clients over the phone
• Excellent English communication skills – verbal and written
• Bachelor's degree required; Accounting/Engineering background preferred
• Proficiency in Microsoft Office
• Strong organizational, analytical, and multitasking skills
• Willingness to work night shifts
• International BPO/KPO – US process experience highly preferred
• Compensation & BenefitsStarting Salary: ₹40,000 Gross/month
• Monthly performance bonus
• Training with stipend
• Health Insurance
• Provident Fund (PF)
• Leave Encashment

Important: Candidates without minimum 2 years of US Voice Process experience will NOT be considered.