Desktop Support Engineer
B New Mobiles Private LimitedFixed
₹17,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹17,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Walk-in interview
Date: 12 Aug 2026 - 18 Aug 2026 | Time: 10.00 am - 04.00 pm...
3 applicants
Benefits include: Flexible Working Hours
Job Description
L1 Hardware IT Technician :
• Provide first-level printer services, including installation, configuration, connectivity, driver, and basic troubleshooting.
• Provide laptop services, including hardware/software troubleshooting, OS support, configuration, and peripheral setup.
• Provide desktop/CPU system services, including hardware diagnostics, component replacement, OS installation, and software configuration.
• Support mobile device services, including device setup, configuration, troubleshooting, and replacement.
• Perform laptop, desktop/CPU, and mobile asset management.
• Maintain asset tagging, inventory records, device allocation, replacement, and decommissioning.
• Track IT assets throughout their lifecycle from deployment to replacement and disposal.
• Escalate complex hardware, software, and infrastructure issues to L2 support.
L2 Hardware IT Technician:
• Perform advanced printer troubleshooting, including network printers, print servers, drivers, and connectivity issues.
• Perform advanced laptop and desktop/CPU hardware troubleshooting, including component-level diagnosis and replacement.
• Troubleshoot complex OS, driver, firmware, application, and hardware issues.
• Support advanced mobile device troubleshooting, configuration, and replacement.
• Manage laptop, desktop/CPU, and mobile device asset lifecycle.
• Maintain accurate asset inventory, ownership, location, warranty, and lifecycle status.
• Coordinate hardware replacement, warranty services, vendor support, and decommissioning.
• Perform root cause analysis for recurring hardware and device issues.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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