Cashier

1. Job PurposeTo handle customer billing, cash and digital payments accurately while providing fast, polite and professional service to customers and maintaining proper billing records.

• 2. Key ResponsibilitiesBilling & Customer ServiceGenerate accurate bills for all customer purchases.
• Scan/enter product details, quantity, discounts and prices correctly.
• Verify product price and applicable offers before billing.
• Explain the bill, discounts and offers to customers when required.
• Handle customer queries related to billing politely.
• Ensure smooth and quick billing during peak hours and sale periods.
• Cash & Payment HandlingReceive cash, credit/debit card, UPI and other approved payment methods.
• Count cash carefully and provide the correct balance/change.
• Check payment confirmation before completing the transaction.
• Maintain sufficient change at the cash counter.
• Keep cash and payment-related documents secure.
• Follow all company procedures for cash handling and deposits.
• Returns & ExchangesProcess returns and exchanges according to company policy.
• Verify bills, products and approval requirements before processing.
• Ensure returned/exchanged items are properly recorded.
• Coordinate with the Floor Manager for special cases or customer complaints.
• Daily Cash ManagementMaintain accurate cash-counter records.
• Reconcile physical cash with the billing system at the end of the shift.
• Report any cash shortage, excess or billing discrepancy immediately.
• Prepare daily cash/billing reports as instructed.
• Maintain proper records of card, UPI and other digital transactions.
• Store CoordinationCoordinate with sales staff regarding product prices, discounts and billing issues.
• Coordinate with the inventory team regarding barcode or product-price discrepancies.
• Inform management about system, billing or payment problems.
• Maintain cleanliness and professional appearance of the cash counter.
• Ensure customer bills, receipts and other documents are properly organized.