Security Customer Engineer, Google Cloud

Minimum qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 10 years of experience in cybersecurity, with a focus on application security, secure Software Development Lifecycle (SDLC) practices, and vulnerability management, particularly within cloud-native or hybrid environments.
• Experience with cloud and software development.

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, or related technical field.
• Experience with AI-powered security tools for automated vulnerability detection, exploit generation, and code fix remediation.
• Experience in a customer-facing technical role, delivering product and solution briefings, partnering with security leaders and technical teams, and optimizing for production results.
• Understanding of the impact of AI on both offensive and defensive security strategies, including how AI can be leveraged to exploit binaries and firmware as source code.
• Familiarity with platforms for deploying and managing security agents or AI models for security applications, particularly in code analysis and remediation workflows.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will help grow our cyber security business by building and expanding relationships with new and existing customers. You will be a trusted advisor to customers and an advocate for our security solutions. You will provide support to C-level, security leaders, cloud security architects and security analysts, using both technical and business skill sets to lead projects forward. You will accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You will optimize for results when in production, leading with empathy, while identifying innovative ways to multiply the impact of the team.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
• Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
• Share security experience to support the technical relationship with customers, including product and solution briefings and proof-of-concept work, partnering with product management to prioritize solutions impacting customer engagement with Google Cloud.
• Support customer-facing presentations and conduct workshops to share the experience and be a subject matter expert on cyber security.