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Darshali

Lalbaug

Recruitment and Onboarding:﻿Write and publish job descriptions and advertisements. 
Manage the application process, including screening, interviewing, and selecting candidates. 
Prepare and issue employment contracts. 
Onboard new hires and integrate them into the company. 

Compensation and Benefits:Manage payroll and ensure timely payment. 
Administer employee benefits like health insurance and housing allowances. 
Handle salary negotiations and bonuses. 

Employee Relations and Compliance:Ensure compliance with employment laws and company policies. 
Manage employee records and ensure data confidentiality. 
Address employee grievances and conduct disciplinary procedures. 
Investigate complaints of harassment or discrimination. 
Manage employee welfare, including health and safety. 




Newgen Security Services

HR Officer

Saiyed Vasna

Key Responsibilities:
Handle the entire recruitment lifecycle – sourcing, screening, interviewing, and onboarding candidates for BPO processes.
Work on bulk and niche hiring requirements within defined timelines.
Source candidates through job portals, social media, employee referrals, campus drives, and networking.
Conduct telephonic and face-to-face interviews to assess communication, technical, and process-specific skills.
Coordinate with hiring managers and process heads to understand manpower requirements.
Manage and update the candidate database / Applicant Tracking System (ATS).
Maintain recruitment MIS and reports (daily/weekly/monthly).
Organize and participate in walk-in drives, job fairs, and campus hiring initiatives.
Ensure offer rollouts, pre-joining formalities, and smooth onboarding of selected candidates.
Support employer branding and help build a positive candidate experience.


Experience: 1 to 5 years of experience in BPO recruitment (frontline and support roles).
Experience in mass hiring, walk-in drives, and campus recruitment preferred.


Key Performance Indicators (KPIs):Number of positions closed within SLA.
Quality of hires and retention during the probation period.
Candidate and hiring manager satisfaction.
Timeliness and accuracy of recruitment MIS.


Work Schedule: Morning 9:30am to Evening 7pm.



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