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I.I.T.Main Gate

Vikhroli West

Brief:
 
We are looking for a skilled telesales representative with experience in answering inbound calls and making cold calls to connect with new leads or potential prospects to acquaint them with our client products and services and help sell the same in order to add value to potential customers, our clients, and for the organization. Additionally, outbound sales representatives are responsible for meeting daily, weekly, monthly, or annual key performance indicators (KPIs) as will be elaborated during the training process.
 
An outbound Client Solutions Advisor has a simple goal: engage the prospect, understand the prospect, identify their needs, position the new solution well, add value to the prospects, and help convert and close them into potential sales.
 
Responsibilities:
 
·       Place outbound calls to raw leads, and/or potential prospects.
·       Communicate, engage with and explain about the product and services offered.
·       Convert raw leads, and/or potential prospects into interested customers and close as sales.
·       Follow the “script”. Identify customers’ needs, clarify information and provide solutions and/or alternatives
·       Use of a very natural flair to provide prospects and customers with information about the products and services without sounding “robotic” or “rehearsed”.
·       Demonstrate an aptitude for sales, be able to handle all queries, customer concerns and always “close”.
·       Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation. Seize opportunities to upsell products when they arise.
·       Apply and be able to establish a positive rapport during all customer interactions, regardless of the outcome of the call.
·       Be patient and understanding in all customer interactions. Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well.
·       Follow up with potential customers in a timely manner if necessary.
·       Meet Productivity Goals and any other Targets
as set by the organization from time to time.
·       Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization’s data protection and compliance rules at all times. Multi-task frequently by updating records in a system while conversing with customers.
·       Maintain complete adherence to all policies and procedures set by the organization.
 
Academic Requirement:
 
·       HSC or Diploma or Bachelor's degree in any stream (No Masters, Medical, Engineering grads)
·       Call Centre related certifications are a plus
 
Experience Requirement:
 
·       Familiarity with use of any Dialer, CRM systems and practices
 
 Other Requirement:

·       Complete understanding of how to use a computer including basic MS office operational know-how such as word, excel, emails, etc.
·       Minimum typing speed of between 40 and 60 words per minute.
·       Ability to multi-task and remain calm under pressure, especially during peak hours, set priorities and manage time effectively.
·       Good to Great communication skills that make it easy to transition between outbound and any inbound calls.
·       Strong verbal communication skills, including active listening skills.
·       Customer focus and adaptability to different personality types.
·       Good interpersonal, customer service, verbal and written communication skills.
·       Positive and patient approach to work with problems/issues.
·       Must always have a polite, courteous and professional approach with customers and everyone else in the organization.


Interactis LLP

Telesales Representative

Kailash Industrial Estate

should have good computer knowledge.
Soft spoken.
Graduate
Email support
Should have their own vehicle to commute


Vision Marketing Information And Services Private Limited

Customer Care Executive

Shri Krishna Garden Society

Candidates should have good command over spoken and written English/ A go getter Attitude.
Night shift Job 
5 days working only (Sat & Sunday fix off)
Job Timing - 7:30 Pm to 5:00 Am 
Requirement - Good Communication in English
Qualification No bar Min (18 Yrs) Pancard & Adhar card mandatory 
Location - Mira Road
Salary - For Fresher between 15k to 20k
For Exp. between 20k to 30k 
Interview :
Mon – Fri 7:30 pm onwards (Walk in only)
Age Limit: max 40 yrs


Vonup Bpo Private Limited

Telecaller Outbound

Position: Client Solutions Advisor
Operations: Telesales Voice (Outbound)
Operating Geography: United States
Work Shift: Night Hours (IST) from Office
Work Location: Vikhroli (West), Mumbai
Role Type: Full Time
Position Reports to: Team Leader – Operations
Brief:
We are looking for a skilled outbound telesales representative with experience in making cold calls to connect with new leads or potential prospects to acquaint them with our client products and services and help sell the same in order to add value to potential customers, our clients, and for the organization. Additionally, outbound sales representatives are responsible for meeting daily, weekly, monthly, or annual key performance indicators (KPIs) as will be elaborated during the training process.
An outbound Client Solutions Advisor has a simple goal: engage the prospect, understand the prospect, identify their needs, position the new solution well, add value to the prospects, and help convert and close them into potential sales.

Responsibilities:
· Place outbound calls to raw leads, and/or potential prospects.
· Communicate, engage with and explain about the product and services offered.
· Convert raw leads, and/or potential prospects into interested customers and close as sales.
· Follow the “script”. Identify customers’ needs, clarify information and provide solutions and/or alternatives
· Use of a very natural flair to provide prospects and customers with information about the products and services without sounding “robotic” or “rehearsed”.
· Demonstrate an aptitude for sales, be able to handle all queries, customer concerns and always “close”.
· Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation. Seize opportunities to upsell products when they arise.
· Apply and be able to establish a positive rapport during all customer interactions, regardless of the outcome of the call.
· Be patient and understanding in all customer interactions. Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well.
· Follow up with potential customers in a timely manner if necessary.
· Meet Productivity Goals and any other Targets as set by the organization from time to time.
· Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization’s data protection and compliance rules at all times. Multi-task frequently by updating records in a system while conversing with customers.
· Maintain complete adherence to all policies and procedures set by the organization.

Academic Requirement:
· HSC or Diploma or Bachelor's degree in any stream.
· Call Centre related certifications are a plus

Experience Requirement:
· Proven work experience in US Outbound voice campaign (minimum 6 months)
· Familiarity with use of any Dialer, CRM systems and practices

Other Requirement:
· Complete understanding of how to use a computer including basic MS office operational know-how such as word, excel, emails, etc.
· Ability to multi-task and remain calm under pressure, especially during peak hours, set priorities and manage time effectively.
· Good to Great communication skills that make it easy to transition between outbound and any inbound calls.
· Strong verbal communication skills, including active listening skills.
· Customer focus and adaptability to different personality types.
· Good interpersonal, customer service, verbal and written communication skills.
· Positive and patient approach to work with problems/issues.
· Must always have a polite, courteous and professional approach with customers and everyone else in the organization.

Weekly Offs: 2 per week


Client Solutions Advisor

Muktai Nagar (Thane)

Hiring for us healthcare 

Process - medical billing voice 
Location - Thane / airoli 
Shift - 24*7 ( any 9 hr )5 days of working 2 Rotational off 
Qualification - HSC / Graduate fresher and experience
Salary - Fresher 21k inhand 
              Experience 28k inhand  (should be from healthcare background only )

NOTE
Applicants should have good communication skills 
Applicants should be from Mumbai location only 
Experience Applicants should be from healthcare background 
Applicants must be okay with voice process 

Intrested one can contact
HR Anagha 
77385 94657
anagha@careerguideline.com 



Teleperformance

Healthcare AR Caller

Kandivali West

 Position: Outbound Telecaller(Sales / Customer Engagement)
 Interview Location: Kandivali (West), Mumbai
 Salary: ₹15,000 – ₹28,000 + High Incentives
 Weekly Off: Sunday,one rotational
 Job Description:
 Looking for energetic and confident Telecallers to make outbound calls, explain products/services, generate leads, and achieve sales targets.
 Requirements:
Good communication in Hindi & English
Target-driven and persuasive
6 months–2 years experience (freshers welcome)

  Perks:
Attractive incentives & bonuses
Growth opportunities
Friendly work environment

  Timing: 10:00 AM – 6:30 PM (Mon–Sat)


J D Man Power Supply

Prarthana Samaj

NIGHT SHIFT Registered Pharmacist required. Kindly send your resume on 9167697107.


The Mumbai Medico

Registered Pharmacist

Andheri

Modern Management & Security Services

Security Guard

Hyper City Goregaon W

Handle customer emails or chats related to suspected fraud cases.
Verify customer identity and account details following security protocols.
Investigate suspicious transactions using banking tools and databases.
Meet KPIs like accuracy, quality and average handling time (AHT).

Preferred Candidate Profile :
Excellent spoken and written english communication skills.
Strong problem solving skills.
Basic understanding of fraud detection or banking processes is an advantage.
Graduate with at least 6 months of experience (banking experience is mandatory).
Should be comfortable with the rotational (uk) shift.


International Customer Support Executive

Ghansoli Naka

The Credit Approval Representative (CAR) is responsible for communicating with and helping to qualify new customers that have applied for a payday loan. This is accomplished by helping customers through a series of qualification questions, updating the customers personal and employment information, and transferring qualified customers to Lending Agent for their state for a direct deposit of the approved funds. 
 
1. Contact customers that have applied for a payday loan by manually calling every available personal and employer number provided by the customer. 
2. Verify you are speaking to the customer by requiring them to state their name, email address and/or at least the last 4 digits of their social security number. 
3. Ask a series of 5-10 qualification questions that determine if the customer is eligible to be approved for a payday loan. 
4. Update or validate the customers personal and employer information on file ensuring it is accurate. 
5. Succeed in helping the customer speak to a Lending Agent to have funds approved for deposit. 
 
This position is responsible for being the voice of the company and is always expected to maintain passion, positivity, courtesy, commitment, and professionalism in the effort to help a customer succeed in being approved for a loan. This position is responsible for building trust and rapport with the customer. 
You will be fully trained and certified to provide exceptional customer service online and over the phone to customers applying with us for financial assistance. The future of financial products means customers do not need to go into their bank to borrow funds they can go online, and you will be a part of this future.  
 
Qualifications 
 
· Fluent in English with excellent communication skills, both oral and written and is an excellent active listener. 
· Ability to maintain a positive and encouraging attitude and often communicating using positive words and phrases. 
· Natural ability to lead and control conversations while remaining positive, polite, and focused on creating a positive customer experience. 
· Understands the payday loan product ensuring relevant customer questions can be answered without hesitation or a need for assistance. 
· Able to accurately take notes while communicating (type and talk) 
· A typing speed of 40 words per minute or better. 



Fusion BPO

Credit Approval Representative

Vashi East

We are hiring for Customer Service Executives for both day shift and night shift roles based in Navi Mumbai (Work from Office). The day shift role involves handling inbound and outbound calls related to automobile queries, while the night shift role focuses on resolving customer queries for home services such as electricians and plumbers through inbound calls. Candidates must have excellent communication skills, be customer-focused, and possess good problem-solving abilities. Eligibility includes Graduate freshers or HSC pass with minimum 6 months of experience. The night shift role specifically requires fluency in English and comfort with rotational night shifts. Responsibilities include resolving customer issues, maintaining service quality, and ensuring high customer satisfaction. The day shift offers 1 rotational week off, while the night shift provides 6 rotational week offs per month.


Eccenta Solutions

Malad West

𝗝𝗼𝗯 𝗢𝗽𝗲𝗻𝗶𝗻𝗴: 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗣𝗢 – 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Malad West, Mumbai

𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:

We are an established International BPO operating for over 20 years in Malad West, with a current employee strength of 350 employees. As we expand our operations, we are looking to hire 100 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 for various 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

Handle outbound/inbound calls for U.S. clients.
Meet sales targets and KPIs.
Provide excellent customer service while ensuring company standards are maintained.

𝗜𝗱𝗲𝗮𝗹 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲:

𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀: Strong command over spoken and written English.
𝗔𝘁𝘁𝗶𝘁𝘂𝗱𝗲: A go-getter attitude, self-motivated, and eager to achieve targets.
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Previous experience in outbound/inbound sales (preferred but not mandatory).
𝗠𝗶𝗻𝗱𝘀𝗲𝘁: Target-oriented and committed to delivering results.

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:

Competitive salary (based on interview performance).
𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀 : Additional performance-based incentives.
𝗛𝗼𝗺𝗲 𝗗𝗿𝗼𝗽 : Provided after the shift.
Leave Benefits: 24 paid leaves annually.
𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 : PF, ESIC, and reference incentives.

𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴:

𝗡𝗶𝗴𝗵𝘁 𝗦𝗵𝗶𝗳𝘁 : 7:30 pm to 5:00 am.
𝗪𝗲𝗲𝗸𝗲𝗻𝗱𝘀 𝗢𝗳𝗳 : Saturday & Sunday (with 1st Saturday working).

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀:

Educational Proof
Identity Proof (PAN, Aadhar)
Residential Proof
Appointment Letter
Salary Proof (Payslip)
Experience Letters
2 Passport-size Photos

𝗜𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄 𝗗𝗲𝘁𝗮𝗶𝗹𝘀:

𝗪𝗮𝗹𝗸-𝗶𝗻 : Monday to Friday, 7:00 pm onwards.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : Pristine e Tele Services Pvt. Ltd., Palm Spring, Malad West 400064, Mumbai – next to Infinity Mall.

𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗿𝘁𝗮𝘁𝗶𝗼𝗻 𝗕𝗼𝘂𝗻𝗱𝗮𝗿𝗶𝗲𝘀:

𝗪𝗲𝘀𝘁𝗲𝗿𝗻 𝗦𝘂𝗯𝘂𝗿𝗯𝘀: Churchgate to Virar
𝗛𝗮𝗿𝗯𝗼𝗿 𝗟𝗶𝗻𝗲: Kurla/Dadar only

𝗖𝗼𝗻𝘁𝗮𝗰𝘁:
𝗥𝗼𝘀𝗵𝗮𝗹 - 8425893904

For further details, feel free to reach out to us!

𝗡𝗼𝘁𝗲 : Please inform us in advance via WhatsApp with the names of candidates attending the interview.


Pristine E Teleservices

International Voice Process Agent

Tobacco Company



About the Role:
We are seeking a dedicated and enthusiastic Steward to join our team in Bandra West, Mumbai. As a Steward, you will play a crucial role in ensuring exceptional dining experiences for our guests through professional service and attention to detail.

Key Responsibilities:
Assist in food and beverage service operations
Maintain cleanliness and organization of dining areas
Support waiters and kitchen staff during service hours
Ensure proper table setup and breakdown
Handle guest requests professionally and courteously
Assist with inventory management and stock replenishment
Follow food safety and hygiene protocols
Maintain restaurant equipment and supplies




Faham Hospitality & Catering Services

Steward

Mira Bhayandar

Complete backend job, night fixed shift, rotational off.


M Plus Enterprises

Back-end Executive

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Night Shift Jobs in Mumbai - 137 Verified Vacancies

Telesales Representative

Customer Care Executive

Telecaller Outbound

Client Solutions Advisor

Healthcare AR Caller

Telecaller Outbound

Registered Pharmacist

Security Guard

International Customer Support Executive

Credit Approval Representative

Customer Care Executive

International Voice Process Agent

Steward

Back-end Executive

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