Process Continuity Officer

Process Continuity Officer - Non Finance

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Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer:

·       Impact: Your work will directly contribute to the success of our global operations.

·       Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.

·       Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.

·       Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.

·       Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees

Job Summary:

An ambitious individual with a strong understanding of Business Continuity Planning. He/she should possess effective communication skills. Should be amenable to work in high pressure, especially during contingencies. Partners with cross-functional teams to ensure compliance with international standards (e.g., ISO 22301) drives crisis preparedness and fosters a culture of safety and resilience.

• Responsible for implementing changes / improvements / new initiatives / standardization related to BCM across all GSCs within his / her process. His/ Her responsibility is to make sure that the process complies with the BCM framework by completing the activities like Business Impact Analysis (BIA), Process risk assessments, creating, establishing the Functional Business Continuity Plans (FBCP) and implementing the apt recovery strategies.
• Periodically review the list of critical processes or activities for the process
• Work closely with migration managers to make sure that the new processes and activities are included and reviewed under BCMS framework.
• Maintain the recovery strategy current and accurate as per business requirements.
• Carry out monthly employee BCP awareness sessions for the respective process
• Responsible for ensuring that the process at his/her site is fully prepared to handle contingencies, key activities like;
• Updating the process vital records such as shift schedule, employee contact details, Access requirements, keeping most updated list of BCP pool staff on the BCP SharePoint, rotation of BCP pool as per process policy, updating the process exception matrix and cross training material on BCP SharePoint etc.
• Responsible for executing various BCMS activities in the process at a site such as relooking and revising the Business Continuity Strategy, contact lists, Functional Business Continuity Plan (FBCP) etc. (depending upon the Recovery strategy)
• Responsible to execute the process BCMS tests/trainings along with process PCO’s as per the defined frequencies
• During crisis he/she will act as a SPOC for all PCOs to coordinate the recovery.
• Ensure the process is being recovered as per FBCP during crisis.
• Provides the process recovery status at regular interval to the Process Leads.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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