Senior Product Associate - Home lending Transformation

Identify opportunities within a product area in partnership with a product leader to improve the loan origination process aligned to clear, measurable goals, translate opportunities into user stories and a prioritized product backlog, and drive the work forward with a cross-functional team to reduce time to originate loans and deliver a world-class customer experience.

Create and maintain high quality documentation and requirements including business and process flow diagrams, Confluence pages, user stories, epics and SSD (spec-driven development) spec documents

Support delivery velocity and quality; proactively remove blockers, align stakeholders for fast decision-making, and ensure solutions are thoroughly tested to enable high-quality production releases. Use lightweight decision frameworks and fast feedback loops to maintain momentum.

Drive innovation and be involved as a change agent within your product area: champion new ideas, challenge legacy processes, and lead cross-functional initiatives that transform Home Lending. Identify and deliver opportunities to create organizational value by leveraging technology, data, and customer insights to reimagine products, accelerate outcomes, and foster continuous improvement

Participate in discovery and usability testing; help design and run rapid experiments (Minimum Viable Products/A‑B tests) to validate assumptions and iterate based on quantified learning, including judicious use of AI‑driven insights and prototyping where appropriate and compliant. Employ rapid prototyping to quickly validate whether ideas may deliver the desired outcomes before investing in a full engineering build.

Participate in agile ceremonies (planning, stand-ups, reviews, retrospectives) that drive focus, accountability, and a culture of growth and continuous improvement across the team.

Leverage instrumentation to evaluate the success of features, make data backed decisions and share impact to business outcomes on a regular basis. Leverage AI/ML where it enhances signal detection, forecasting, or prioritization, using firm-approved tools and guidelines.

Communicate progress, risks, and upcoming priorities with candor and clarity; escalate decisively to clear constraints and keep delivery on pace.

Leverage AI responsibly to accelerate product delivery: use firm-approved AI/ML and analytics to speed discovery, inform prioritization and forecasting, streamline requirements and testing, and enhance customer experiences—while adhering to governance and applying human judgment to maintain quality and pace.

Demonstrate within 6–12 months that owned initiatives meaningfully contribute to reduce lead time from idea to production by 30%, increase adoption and completion rates by 25–50%, and deliver high-impact experiments with measurable results

hands‑on experience using Atlassian suite (JIRA, JIRA Align, Confluence) to document requirements and plan work. Familiarity with the SDLC and agile delivery (Scrum/Kanban) with demonstrated contributions to improving throughput and quality

Working knowledge of product analytics capability; uses data to set targets, instrument features, and manage to outcomes; familiarity with AI/ML concepts and firm‑approved tools to responsibly enhance discovery, prioritization, and customer experiences

3+ years of hands‑on with JIRA/JIRA Align for flow management and expertise leading agile delivery (Scrum/Kanban) with measurable improvements to throughput and quality

Applied UX and solution design experience; proficiency with Figma and process‑mapping tools to rapidly frame problems and prototype solutions with engineering/design partners 

Strong collaboration and communication skills to align engineering, design, and business partners; communicates priorities and progress crisply to maintain pace and technical acumen to engage on trade‑offs and architecture for scalable, resilient solutions 

Market and competitive analysis experience to identify differentiation opportunities and inform the roadmap with evidence‑based insights 

Bachelor’s degree in business, Computer Science, Engineering or equivalent practical experience