Business Process Designer

Business Process Designer

Project Role : Business Process Designer
Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.
Must have skills : Business Requirements Analysis
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
You are responsible for maintaining and improving computer systems for KN and our clients, mostly by examining existing IT systems and creating requirements for new ones. You also help implement them and monitor their effectiveness.
Your role is critical to smooth operation and safe, secure computer
systems that fit the business needs of KN and our clients.
You are representing the link between BU, Development and Test
teams and provide a strong support to them.

Roles & Responsibilities:
Coordination between several business units and the development team.
Develop, analyze, prioritize, and organize requirement
specifications, data mapping, diagrams, and flowcharts for
developers, testers and the team to follow.
Assist the business unit in transforming their visions to
running software.
Support BU by creating their requirements according to
the business needs and system capabilities.
Translate business requirements into functional and technical software design specifications for development.
Create data models as part of the design artefacts.
Prepare and organize BU alignment meetings to find and
present solution designs.
Create test scenarios for the initial Integration test of delivered functions.
Align external deliveries with other IT departments.
Plan releases and milestones together with the BU.
Provide Level 3 support for applications under your responsibility.
Work together with vendor support on all issues with commercial applications.
Set up administrator and user profiles.
Maintain system documentation.
Create and maintain SLAs.
Programming in an administrative language.
Other one-time tasks assigned by Manager.

Professional & Technical Skills:
Academic degree of computer sciences or equivalent education/knowledge.
Knowledge regarding agile requirements engineering.
Proven ability to understand BU requirements, assess
business needs and translate them into relevant solutions
in form of high quality software design.
At least basic knowledge of logistics business.
Profound expertise in system and/or business analysis of
complex software systems or industries.
You like the idea of servant leadership.
Willingness to establish a cross functional team.

Good verbal and written communication as well as negotiation and presentation skills. Fluent command of English.
Ability to learn new areas and new skills quickly.
Good problem solving/analytical skills.
Ability to provide good customer service, be a good listener and work well with others.
Professional attitude and work habits.
Self-dependent work in your responsible functional area.

Additional Information:
- The candidate should have minimum 3 years of experience in Business Requirements Analysis.
- This position is based at our Chennai office.
- A 15 years full time education is required.