Senior Specialist - Quality Engineering

Senior Specialist - Quality Engineering

As a Business Analyst Dynamic Fulfillment you will play a key role in shaping and operationalizing globally harmonized Dynamic Fulfillment data products You will support strategic deliver and customer service initiatives across regions ensuring a unified analytics driven view of fulfillment performance

You will collaborate with cross functional partnersincluding Deliver Customer Service IT and regional analytics teamsto translate business needs into actionable data requirements and scalable product capabilities Your work will help enable frictionless order fulfillment optimized service performance and end to end visibility of Dynamic Fulfillment processes

Key Responsibilities

Support the design governance and enhancement of Dynamic Fulfillment data models ensuring alignment with global standards and business needs

Perform hands on activities including data sourcing cleansing profiling and validation to support the roll out of global fulfillment analytics solutions and dashboards

Build strong partnerships to understand fulfillment workflows and translate operational needs into data product requirements

Recommend new Dynamic Fulfillment product features evaluating tradeoffs and facilitating alignment across global and regional teams

Contribute to fulfillment focused data design decisions and sourcing strategies that improve visibility and decision making across the order to delivery process

Conduct risk and impact assessments clearly communicating downstream implications to impacted systems and stakeholders

Analyze fulfillment and logistics data journeys to identify redundancies accountability gaps and decision making friction points summarize findings for senior leaders

Own documentation and ongoing maintenance for Global Dynamic Fulfillment Products

Collaborate with Data Management and Data Quality teams to ensure a robust data quality monitoring framework tied to Dynamic Fulfillment standards

Participate in data governance activities with functional and regional stakeholders to continuously improve fulfillment related data quality

Required Qualifications

Bachelors degree required

68 years of experience in master data supply chain operations or a multifunctional business environment

Strong understanding of fulfillment customer service and logistics processes including order management shipments data and service performance analytics

Experience working with Deliver Customer Service and global process owners across regions

Advanced SQLPlus skills strong Excel and PowerPoint proficiency

Excellent cross functional collaboration communication and change management skills

Strong analytical mindset with proven problem solving abilities

Knowledge of data modeling concepts star schema snowflake

Ability to challenge the status quo influence partners and drive improvements to fulfillment processes

Ability to communicate effectively with both technical and business audiences

Curiosity and ability to rapidly learn new systems technologies and processes

Desired Qualifications

Masters or PhD in Information Systems Supply Chain Operations Computer Science Data Engineering or related fields

Experience with Microsoft Cloud Azure Databricks

Experience with Agile methodologies especially as a Product Owner