Telecaller

Position: Telecalling Executive

Department: Sales & Customer Support

Company: Taxxa Digitax Solution LLP

Job Summary:

We are looking for a motivated and enthusiastic Telecalling Executive to connect with potential customers, explain our products and services, generate leads, and schedule product demonstrations. The ideal candidate should possess excellent communication skills and a customer-focused approach.

Key Responsibilities

• Make outbound calls to prospective customers.
• Introduce and explain Taxxa's Accounting, Billing, GST, and Inventory Management solutions.
• Generate and qualify leads for the sales team.
• Schedule product demos and follow-up meetings.
• Maintain and update customer information in CRM software.
• Follow up with existing and potential customers.
• Handle customer inquiries and provide accurate information.
• Achieve daily, weekly, and monthly calling targets.
• Coordinate with the sales team to convert leads into customers.
• Required SkillsGood communication and interpersonal skills.
• Basic computer knowledge (MS Excel, CRM Software, etc.).
• Ability to convince and engage customers.
• Strong follow-up and negotiation skills.
• Positive attitude and willingness to learn.
• QualificationGraduate / Undergraduate (any stream).
• Prior telecalling or customer support experience is preferred but not mandatory.
• Preferred Experience0–2 years in Telecalling, Customer Support, Sales, or Lead Generation.
• Key Performance Indicators (KPIs)Number of calls made per day.
• Leads generated.
• Demo appointments scheduled.
• Lead-to-customer conversion rate.
• Customer satisfaction and follow-up effectiveness.

Location: [10 Srinathpuram Nainital Road Near Surya Banquet Hall, near Nandi Heights, Shrinathpuram, Bareilly, Uttar Pradesh 243003, India]

Employment Type: Full-Time