Birlasoft Limited

Sr Technical Lead-App Development

Birlasoft Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Sr Technical Lead-App Development

Area(s) of responsibility

Functional Consultant / Business Analyst – ServiceNow

Role Summary: Acts as the bridge between business and technical teams ensuring requirements are aligned with ServiceNow capabilities across modules.

Key Responsibilities:

  • Conduct discovery workshops and gather business requirements
  • Define as-is/to-be processes across ITSM, ITOM, HRSD, CSM, SPM
  • Create user stories, BRDs, FSDs and process flows
  • Coordinate SIT, UAT and stakeholder validations
  • Work with integration teams for external system alignment
  • Support go-live, hypercare and continuous improvement

Skills & Experience:

  • Strong knowledge of ITSM, ITOM, ITAM, SPM, HRSD, CSM, SecOps
  • Experience in ServiceNow implementations and migrations
  • Understanding of integrations (REST/SOAP, APIs)
  • Good stakeholder management and documentation skills
  • Certifications: CSA / CIS preferred

 

Experience Level

Senior Level

Job role

Work location
Work locationINDIA - NOIDA- BIRLASOFT OFFICE, IN
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Security
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

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