Sky Service Potential-SME-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Potential-SME-Customer Experience Center-Contact Centre Inbound
- Handle inbound customer interactions at the Customer Experience Center, focusing on Small and Medium Enterprises (SME) clients. - Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction. - Work within a contact centre environment, managing calls efficiently and professionally. - Collaborate with team members to maintain service quality and meet performance targets. - Adapt to dynamic customer needs and maintain a positive attitude in a fast-paced setting. - Utilize communication skills to effectively engage with customers and provide solutions. - Follow organizational protocols and guidelines to ensure compliance and data security. - Support continuous improvement initiatives to enhance customer experience and operational efficiency.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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