Technology Support Engineer

Technology Support Engineer

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : MySQL Database Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary
We're looking for a visionary Full Stack Data Engineer on cognitive Hybrid Cloud technologies across public and Private cloud Technologies (Thought leaders, Technical Leads and Practitioners) at senior career levels to work on business development, transformation and modernization solutions and technology crisis management. The focus is to manage client technology landscape and value add through innovation and though leadership, address complex technical challenges faced by our clients. We also have emerging research and collaboration with our eco-system partners which needs to be taken up for creating GTM Offerings, Co-Create Innovative Assets and developing new deal pipeline.

Key Responsibilities:
Engineer, Architect, manage, and optimize SQL and NoSQL databases (e.g., Pracle, MySQL, PostgreSQL, MongoDB, DynamoDB.), including schema design and query optimization.
Integrate and manage cloud platform services (preferably AWS), utilizing AWS-managed services such as Lambda, EC2, S3, RDS, and DynamoDB.
Develop RESTful APIs and ensure seamless front-end/back-end integration.
Automate infrastructure provisioning and deployments using Infrastructure as Code (CloudFormation, Terraform), and maintain CI/CD pipelines.
Ensure optimal performance, scalability, and security for databases and application stacks.
Monitor, troubleshoot, and resolve production issues for database and application layers.
Participate in code reviews, testing, and agile team collaboration
Support Full Stack Application Development
Support Implementation of authentication, authorization, and session management features.
Collaborate with designers to ensure intuitive UI/UX aligned with user needs.
DevOps & Cloud Integration
Deploy and maintain applications on cloud platforms (AWS, Azure, GCP).
Automate testing, CI/CD pipelines, and infrastructure as code where applicable.
Monitor application performance, troubleshoot issues, and optimize for scalability

Required Skills:
Database Systems (RDBMS, No SQL and Cloud DB)
Oracle and MS SQL or MySQL and MongoDB Postgres DB- Cloud DB.
Infrastructure as a Code & Scripting
Terraform or Ansible - Shell Scripting and Python, Power Shell, Power CLi
Public Cloud IaaS and Associated PaaS
AWS / Azure/ GCP - S3, Blobs, VPCs, vNet, LBs Cloud Watch, Stack Driver, Azure Mon
Cloud Native and Containers
PODMAN, Docker Openshift and AKS and GKE and EKE
Operating Systems Platform
Windows/ ADS or AIX and Solaris and HPUX
Middleware (Web Servers, Message Qs, Managed Apps, MFT, Job Schedulers
IIS, Apache, JBOSS, WebSphere/ Web Logic MFTs, MQ Series, Control M or Autosys or TWS and MTFs
Backup and Storage
Commvault, IBM, Hitachi Backup, Cloud Front, Amazon S3, Azure Storage.
Observability & Environment Health
observability tools (Nagios /SolarWinds/Netcool, Prometheus, ELK) and Environment Health and Capacity Management and Tech Debt and FinOps
Enterprise AI
Agentic AI Framework (CrewAI, LangGraph, AutoGen) and Responsible AI Concepts and AI Guardrails
Mandatory Certifications
Database Type


Recommended Certifications

SQL / Relational DBs

Oracle Database SQL Certified Associate

Microsoft Certified: Azure Database Administrator Associate (DP-300)

PostgreSQL

EDB Certified PostgreSQL Associate or Professional

MySQL

Oracle Certified Professional, MySQL Database Administrator
NoSQL / Modern DBs

MongoDB Certified Developer or DBA
Cassandra Certified Developer / Administrator

Data Engineering

Databricks Certified Data Engineer Associate

ETL & Big Data

Cloud Professional Data Engineer

Analytics

Microsoft Power BI Data Analyst Associate (PL-300)


Additional Information:
- The candidate should have minimum 7.5 years of experience in MySQL Database Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.