Senior Global Process Specialist
Worley India Private Limited
Work from Office
Full Time
Min. 3 yearsJob Description
Senior Global Process Specialist
Primary Location
: IND-MM-Navi MumbaiOther Locations
: COL-CPD-Bogotá, MalaysiaJob
: DevelopmentSchedule
: Full-timeJob Posting
: Jul 8, 2026Unposting Date
: Aug 7, 2026About us
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
The Role:
The Process Designer owns the end-to-end performance, design, and continuous improvement of a defined portfolio of People processes (e.g., Recruit Me, Welcome Me).
This role is accountable for delivering measurable business outcomes by simplifying complexity, removing friction, and transforming how work is executed across the employee lifecycle. It operates at the intersection of process design, experience design, transformation delivery, and digital enablement.
The Process Designer acts as the single point of accountability for process outcomes, partnering with Business Owners, Product Managers, Data & Analytics, Corporate Applications, and Operations to translate priorities into executed improvements that deliver value at scale.
Key Activities Within This Role
Portfolio Ownership & Value Delivery
Own a defined portfolio of processes end-to-end, accountable for performance, experience, cost, and risk outcomes
Maintain and execute a prioritized, value-based improvement backlog aligned to business priorities
Lead continuous improvement through structured delivery cycles (Kaizen, sprints, initiatives)
Track and report value realization (cycle time, cost reduction, experience, capacity, risk mitigation)
Translate strategy into deliverable improvements with measurable impact
Act as the single accountable owner for process outcomes across the portfolio
Discovery, Design and Process Transformation
Lead end-to-end discovery across processes and journeys to identify friction, inefficiencies, and complexity
Conduct value stream mapping and root cause analysis to define improvement opportunities
Design future-state processes using BPMN 2.0 and human-centered design principles
Challenge legacy assumptions and redesign workflows to be simpler, scalable, and intuitive
Translate insights into actionable designs, backlog items, and transformation initiatives
Prototype, test, and iterate solutions before scaling across the enterprise
Performance, Metrics & Value Realization
Own end-to-end process performance accountability across the portfolio
Define and track outcome-based KPIs and “Metrics that Matter”
Establish baseline → target → realized value tracking frameworks
Conduct regular portfolio performance reviews with stakeholders
Use data and insights to continuously refine and reprioritize improvements
Cross-Functional Partnership & Delivery
Act as strategic partner to Business Owners and Product Managers
Collaborate with:
Business Owners (accountability for outcomes)
Product / Corporate Apps (delivery enablement)
Data & Analytics (measurement, insights)
Operations (execution reality)
Drive alignment across stakeholders on priorities, sequencing, and trade-offs
Translate business needs into clear requirements, backlog items, and deliverables
Ensure initiatives move from idea → design → execution → realized value
Digital, Automation & AI Enablement
Ensure processes are digitally enabled, automation-ready, and AI-ready
Define process requirements that support HR technology, workflow automation, and AI integration
Partner with digital teams to align process design with system capabilities
Remove manual work, duplication, and inefficiencies through technology
Knowledge, Adoption & Communication
Own translation of process into clear, consumable, operational knowledge assets
Ensure processes are embedded in enterprise systems (e.g., ServiceNow)
Drive process clarity, adoption, and correct usage across stakeholders
Communicate changes, decisions, and performance insights across the business
Ensure knowledge effectiveness is measured and improved over time
Key Deliverables Within This Role
The Process Designer will be the focal point for a portfolio of processes within the people lifecycle. Within this portfolio the following deliverables will be owned by this role:
Portfolio process performance dashboard (with value realization)
Prioritized backlog with approved roadmap
Documented value cases and realized benefits
Quarterly portfolio performance reviews
Standardized BPMN 2.0 process artifacts
Embedded knowledge assets linked to process execution
Defined handoff model with Product, Data, and Operations
Job Specific Skills (knowledge, experience, capabilities, systems)
Process & Design Expertise:
Advanced value stream mapping (current + future state)
Strong proficiency in BPMN 2.0 process modeling
Deep understanding of Lean, Six Sigma, and continuous improvement methodologies
Ability to move from problem → insight → design → execution → value
Portfolio process performance dashboard (with value realization)
Delivery & Outcome Orientation:
Proven ability to deliver measurable business value
Strong backlog management and prioritization capability
Experience leading Kaizen workshops, design sprints, and transformation initiatives
Facilitation & Leadership:
Expert in facilitating cross-functional workshops and alignment sessions
Ability to challenge stakeholders and simplify complexity
Strong executive communication and storytelling capability
Data & Digital Fluency:
Ability to define data requirements, KPIs, and performance tracking
Experience working with analytics teams and digital platforms
Understanding of automation, workflow tools, and AI enablement
Discovery, Design and Process Transformation
Lead end-to-end discovery across processes and journeys to identify friction, inefficiencies, and complexity
Conduct value stream mapping and root cause analysis to define improvement opportunities
3+ years in Process Improvement, Business analysis, Experience or Human Centered Design, Change Management or a related field
Experience in HR/People processes, shared services, global operations or transformation environments is desirable.
University degree in a related field or equivalent relevant experience.
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
Experience Level
Senior LevelJob role
Job requirements
About company
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