Field Service Technician ACT Fibernet
Scopehr ServicesFixed
₹15,000 - ₹16,000
Earning Potential
₹16,000
Fixed
₹15,000 - ₹16,000
Earning Potential
₹16,000
Field Job
Full Time
Any experience
No English RequiredJob highlights
3 applicants
Job Description
- Role of a Field Service Technician in Wi-FiInstallation and Setup:
- Field service technicians are responsible for installing Wi-Fi networks in various settings, including homes, offices, and public spaces.
- This involves setting up routers, access points, and any necessary hardware to ensure robust and reliable internet connectivity.
- Troubleshooting and Repair:
- Technicians diagnose and resolve issues related to Wi-Fi connectivity, including poor signal strength, slow internet speeds, and network outages.
- They use specialized tools and software to identify problems, which may include interference from other devices or physical obstructions.
- Configuration:
- They may need to configure network settings for optimal performance, secure the network (implementing encryption protocols), and customize settings according to user needs.
- This can include configuring guest networks, parental controls, and more.
- Testing and Validation:
- After installation or repairs, technicians conduct tests to ensure the Wi-Fi network operates correctly and meets performance standards.
- They might use tools to measure signal strength and speed at various points within the coverage area.
- Customer Education:
- Field service technicians often educate customers on how to use their Wi-Fi systems effectively, including managing devices, troubleshooting common issues, and optimizing placement of routers and extenders.
- Documentation:
- Proper documentation of the work performed, including configurations made, issues resolved, and customer interactions, is essential for maintaining quality service and for future reference.
- Upgrades and Maintenance:
- Keeping the network up-to-date with the latest technology and security protocols is a vital part of a technician's role.
- This may involve recommending hardware upgrades, firmware updates, or implementing new technologies like mesh networks.
- Skills Needed:Technical Knowledge: Understanding of networking concepts (TCP/IP, LAN/WAN, DHCP), Wi-Fi standards (802.11a/b/g/n/ac/ax), and security protocols.
- Problem-solving Skills: Ability to diagnose issues and implement solutions effectively.
- Customer Service: Strong communication and interpersonal skills to interact with customers and explain technical concepts in an understandable way.
- Tools Proficiency: Familiarity with tools for network analysis and installation, such as spectrum analyzers and Wi-Fi heat mapping software.
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Job requirements
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The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
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