Head of Engineering, Commerce Platform

Head of Engineering, Commerce Platform

Overview

As the Head of Engineering for the Core Commerce Platform, you will be the primary architect and leader of Atlassian’s next-generation monetization engine. This is a high-stakes leadership role at the intersection of engineering excellence, financial integrity, and business transformation. You will lead a department of 50–70 engineers in India, tasked with evolving our legacy billing systems into a world-class, enterprise-scale platform that powers Atlassian’s multi-billion dollar revenue stream.

Your mission is to build a unified, multi-modal billing platform that seamlessly integrates traditional seat-based models with modern, value-based consumption models. This platform is the "monetization backbone" that converts every customer interaction—from a Jira seat to an AI-powered Rovo credit—into accurate, transparent, and compliant revenue.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

• Platform Modernization: Transition the Commerce Cloud Platform (CCP) from a seat-centric system to a flexible, meter-agnostic engine capable of handling high-concurrency usage events and complex financial settlements.

• Enterprise Readiness: Deliver "hardened" commerce capabilities for our largest customers, including aggregate quoting, threshold-based invoicing, and advanced credit management.

• Financial Integrity & Compliance: Ensure 100% accuracy in revenue recognition (MRR/ARR) and downstream finance integrations. You will own the systems that interface with Stripe and internal financial reporting tools.

• AI-Native Transformation: Drive the adoption of AI within the platform itself—leveraging AI for automated testing of complex commerce scenarios, anomaly detection in billing, and optimizing the "Usage Event → Invoice" pipeline.

• Operational Excellence: Manage Tier 1 external-facing services where downtime directly impacts Atlassian’s ability to transact. You will instill a culture of "zero-error" engineering and high-availability architecture.

• Executive Influencing: As a key leader in Commerce organization, you will represent the platform's roadmap to C-level stakeholders, ensuring engineering capacity aligns with Atlassian’s strategic monetization goals.

Qualifications

• Global Scale Leadership: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role at a global, hyper-scale technology organization. You have successfully led large, multi-layered engineering departments (50+ people) through managers and senior technical leaders.

• Monetization & Billing Expertise: Deep domain expertise in building and scaling Enterprise-grade Billing, Payments, or Commerce Platforms. You have a proven track record of architecting systems that support diverse pricing models, including Seat-based, Usage/Consumption-based, Ramp, and Flex models.

• High-Stakes Execution: Experience managing Tier 1, business-critical services where system reliability and financial accuracy are paramount. You understand the rigor required to manage platforms that power billions in annual revenue with "zero-error" tolerance.

• Strategic Platform Transformation: Demonstrated success in leading major organizational and technical shifts, such as transitioning a company’s core business model or modernizing legacy monetization infrastructure into a flexible, multi-modal engine.

• Education: BS/MS in Computer Engineering, Computer Science, or a related technical field.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Experience Level

Executive Level