Delivery Lead

Delivery Lead

Project Role : Delivery Lead
Project Role Description : Lead end-to-end delivery, or a defined component of a contract to meet operational, contractual, and financial commitments. Ensure service quality and efficiency. Manage delivery outcomes and identify opportunities for follow-on work through up-selling or cross-selling.
Must have skills : Program Project Management
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Delivery Lead, a typical day involves overseeing the complete delivery process or managing a specific segment of a contract to ensure all operational, contractual, and financial obligations are fulfilled. This role requires maintaining high standards of service quality and operational efficiency while monitoring delivery outcomes. The Delivery Lead actively seeks opportunities to expand business through up-selling or cross-selling, collaborating with various stakeholders to drive successful project completion and client satisfaction.

Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Drive continuous improvement initiatives to enhance delivery processes and client satisfaction.
- Mentor and support team members to foster professional growth and effective collaboration.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Program Project Management.
- Strong skills in planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
- Ability to coordinate cross-functional teams and manage stakeholder expectations effectively.
- Experience in risk management and mitigation strategies to ensure project continuity.
- Excellent communication and negotiation skills to facilitate collaboration and resolve conflicts.
- Capability to analyze project performance metrics and implement corrective actions as needed.

Additional Information:
- The candidate should have minimum 15 years of experience in Program Project Management.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.