Kotak Mahindra Bank Limited

Sky Corporate Employee Solutions Classic - Team Leader-Sky Channel-VRM - Corporate Employee Solutions

Kotak Mahindra Bank Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Sky Corporate Employee Solutions Classic - Team Leader-Sky Channel-VRM - Corporate Employee Solutions

Job Role: Team Leader

• Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.

• Collaborating with fulfilment teams to ensure best in class conversion ratios.

• Ensure availability of trained manpower to maintain production at 100% capacity.

• Meet cost to income ratios as determined by Score card.

• Adherence to Standards of Performance.

• Meeting Customer Satisfaction index as measured through NPS surveys.

 

Job Requirements:

• Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.

• People management skill essential.

• Experience in working in a tele-sales or relationship management in BFSI preferred.

• Certified in AMFI/IRDA.

• Good listening skills and strong communication abilities.

• Team Player.

 

Experience Level

Senior Level

Job role

Work location
Work locationBangalore, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryLife Insurance
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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