Enterprise Systems Analyst

Job Overview

Gathers complex requirements, analyzes, plans, designs, configures, tests, deploys, rolls out, and maintains highly complex enterprise systems to support the organization and business needs.

Job Requirements

• Customizing and implementing enterprise system components, modules, and features. Participating in the documentation and implementation of disaster recovery plans.
• Facilitating the documentation of current business processes and future state mapping.
• Monitoring the analysis of information and providing recommendations to address and overseeing the resolution of enterprise system and business issues for a specific function.
• Customizing and configuring workflow to integrate client/server applications more effectively, testing layouts to ensure that the system meets corporate needs.
  

Roles & Responsibilities

• Support GPMS application functionality by analyzing issues, validating business logic, and assisting with enhancements.
• Develop and maintain application components using .NET technologies (C#, ASP.NET, Web/API layers).
• Write and optimize Oracle SQL queries, stored procedures, and data validations to support application processing and troubleshooting.
• Perform full stack analysis and debugging across UI, service, and database layers.
• Create and maintain functional and technical documentation, including process flows, technical specs, and data mappings.
• Execute unit testing, functional testing, and regression testing for enhancements and defect fixes.
• Assist in UAT support, including test data preparation, defect triaging, and validation of fixes.
• Support production activities, including issue triage, root cause identification, and collaboration with senior technical owners.
• Monitor application logs, queues, and reports to identify and address issues proactively.
• Work closely with senior developers, integration teams, and functional stakeholders for requirement clarification and solution validation.

Desired Candidate

• 4-7 years of experience in application development/support in enterprise systems.
• Strong hands-on experience in .NET full stack development (C#, ASP.NET, Web APIs, basic front-end understanding).
• Proficiency in Oracle SQL, including writing complex queries, joins, and basic stored procedures.
• Good understanding of application architecture layers (UI, services, database) and ability to troubleshoot end-to-end issues.
• Experience with functional and regression testing, including test case creation and execution.
• Ability to analyze issues and distinguish between data issues, code defects, and functional gaps.
• Experience creating clear documentation for both functional and technical artifacts.
• Familiarity with version control systems and development lifecycle practices.
• Strong communication skills and ability to work with cross-functional teams.
• Exposure to pricing, agreements, CPQ, or ERP-integrated systems (SAP, Salesforce, etc.).
• Basic understanding of integration patterns (APIs, middleware, batch processing, file-based integrations).
• Experience with debugging logs, batch/console jobs, and queue-based processing.
• Familiarity with ticketing and defect tracking tools (e.g., Jira, ServiceNow, Azure DevOps).
• Exposure to production support and incident management processes.

Competencies