Fm Tech

Voice & Non-Voice Call Center Agent

Fm Tech
Thane
₹18,000 - ₹55,000 monthly

Fixed

₹18,000 - ₹55,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

3 applicants

3 applicants

Benefits include: PF, Health Insurance, 5 working days, One-way cab

Benefits include: PF, Health Insurance, 5 working days, One-way cab

Job Description

Handle inbound/outbound calls for order queries, returns, refunds, and product information.

Provide quick and accurate resolutions while ensuring high customer satisfaction.

Maintain proper documentation of interactions in CRM systems.

Must have good communication skills, basic computer knowledge, and a customer-first approach.

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 48 years
Gender
GenderAny gender

About company

Name
NameFm Tech
Address
AddressThane, Maharashtra, India
Job posted by Fm Tech

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You can expect a minimum salary of 18,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Jun 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!