MANAGER - INTERNAL AUDIT AND QUALITY ASSURANCE

MANAGER - INTERNAL AUDIT AND QUALITY ASSURANCE

Company Name – Muthoot Fincorp Limited 

Job Title – INTERNAL AUDIT AND QUALITY ASSURANCE

Grade – MM3

Designation – Manager

Location –

Reports to - 

Span Of Control – NA

Our Brand Purpose

To transform the life of the common man by improving their financial wellbeing 

Job Purpose 

The purpose of this role is in executing the functional audits as per the annual audit plan and as allocated by the functional audit head within the given timelines. along with other recurring and adhoc process / thematic audits.The role is responsible performing audits of both technical and non-technical nature and ensuring the follow up and implementation of assigned action plans to close the observations. The role includes the preparation of various audit documentation including audit universe, audit reports and presentations for Senior Management review.

Key Job Responsibilities 

1. Completion of the functional audits as per the approved plan and scope designed within the given TAT.

2. Undertake process reviews and thematic audits based on key risk indicators and requests from senior management.

3. Execute the audits effectively using appropriate resources, audit methodologies and sampling techniques.

4. Prepare detailed and comprehensive audit reports with effective root cause analysis and recommendations.

5. Follow-up on the recommendations with stakeholders and monitor the compliance for effective closure.

6. Provides ideas for process improvements to enhance process efficiency, quality, and customer experience.

7. Lead various projects and initiatives assigned within the audit department as appropriate.

8. Coordinate with branches and other stakeholders for review of processes, identification of root cause and any other requirements as required.

Knowledge, Skills & Attributes

Knowledge   

1. Minimum experience of 3 – 8 years in auditing.
2. Proven track record in Branch audit, Process audit, Functional / Departmental Audit.
3. Good understanding of NBFC/Bank /Insurance operations, loan products, and systematic & systemic Audit events       to all areas of Audit management within the organization.
4. Knowledge in credit bureau, information services or technology-driven industries.

Skills

1. CA/MBA/M.com degree relevant for performing the role described in job description.

2. Industry certification in auditing / CIA will be an added advantage.

3. Excellent communication and presentation skills for all levels.

4. Influencing and negotiation skills.

5. Should have good English communication, local language knowledge is an advantage.

6. Administrative abilities and people management skills, Analytical skills, mathematical aptitude, Computer pro?ciency.

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to loose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built. 

Our Core Values 

Integrity

• Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity
• No unethical shortcuts, to save time, money and energy
• Strict adherence to regulatory and other statutory bodies guidelines 
• Transparency in all business deals
• Offer solutions to customers on the basis of their needs only
• Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family
• Encourage people to build healthy professional relationship with members of other departments and functions
• Welcome feedback from other departments
• Encourage people from other departments to join for brainstorming sessions
• Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal
• Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence
• Look for best outcomes before finalizing the approach
• Maintain a constructive and critical mindset to gauge & ensure quality 
• Open for constructive feedback from others to refine the final output
• Benchmark against the best only, should not be basis convenience
• We should look for continuous improvement
• Recognize and appreciate, if we observe any superior performance 
• Don’t get settled for less at any cost – display the go getter attitude
• Encourage people to stretch in order to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

• Honesty
• Humility 
• Empathy 
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements