811-CEC Team Leader-Outbound-Digital Banking Kotak 811-Contact Centre Outbound
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
811-CEC Team Leader-Outbound-Digital Banking Kotak 811-Contact Centre Outbound
- Lead and manage outbound digital banking contact center operations. - Responsible for team coordination and achieving outbound campaign targets. - Oversee customer interactions related to digital banking services. - Ensure quality and compliance in outbound calls. - Support team members to enhance performance and productivity. - Collaborate with other departments to streamline processes. - Drive customer engagement and satisfaction through effective communication. - Monitor and report on team metrics and KPIs. - Facilitate training and development for outbound team members. - Manage operational challenges in a contact center environment.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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