Application Support Engineer
Accenture India Private Limited
Work from Office
Full Time
Min. 3 yearsJob Description
Application Support Engineer
Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Enterprise Edition
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering high-quality support to end-users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in proactive monitoring of systems to identify potential issues before they impact users.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Enterprise Edition.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and debugging complex software issues.
- Familiarity with database management and SQL for data retrieval and manipulation.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Java Enterprise Edition.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
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