Operation & Admin Manager

Position: Operations & Admin Manager

Experience: 1+ year

Salary: 25-35k (based on Interveiw)

Location: Jaipur 

Job Summary:

We are seeking an experienced and detail-oriented Operations & Admin Manager to oversee daily business operations, administrative functions, and backend processes. The ideal candidate should possess strong organizational skills, leadership abilities, and hands-on experience with various business software, CRM systems, MIS reporting, and operational management tools.

Key Responsibilities:

• Manage and supervise day-to-day operational and administrative activities.
• Ensure smooth functioning of office operations and backend processes.
• Monitor and maintain CRM, ERP, HRMS, and other business software platforms.
• Generate, analyze, and maintain MIS reports and operational dashboards.
• Coordinate with different departments to improve operational efficiency.
• Manage employee records, documentation, vendor coordination, and office administration.
• Develop and implement operational policies, procedures, and process improvements.
• Monitor data accuracy, compliance, and system updates.
• Handle software-related coordination, user access management, and troubleshooting with IT teams.
• Prepare reports and presentations for management review.
• Ensure timely completion of assigned operational tasks and projects.

Required Skills:

• Strong knowledge of CRM, ERP, HRMS, Google Workspace, Microsoft Office Suite, and backend management systems.
• Advanced proficiency in MS Excel (VLOOKUP, Pivot Tables, Reporting, Data Analysis).
• Experience in MIS Reporting and Operations Management.
• Strong analytical and problem-solving abilities.
• Excellent communication and team management skills.
• Ability to manage multiple tasks and deadlines effectively.
• Knowledge of process automation and workflow optimization will be an added advantage.

Qualifications:

• Bachelor's or Master's degree in Business Administration, Operations Management, Information Technology, or a related field.
• 1+ years of experience in Operations, Administration, Backend Management, or a similar role.

Preferred Candidate Profile:

• Experience in handling software-based operations and backend processes.
• Strong attention to detail and process-oriented mindset.
• Ability to work independently and lead operational initiatives.
• Proactive, organized, and capable of handling confidential information professionally.