Customer Service Associate

1.

Greet customers warmly and provide assistance as needed.

2. Address customer inquiries and concerns in a friendly and professional

manner.

3. Provide information on prescription and over-the-counter medications,

including usage and side effects.

4. Accurately input prescription information into the pharmacy computer

system.

5. Ensure the correct labeling and packaging of medications.

6. Maintain inventory levels by stocking shelves and monitoring expiration

dates.

7. Assist in ordering and receiving pharmaceutical supplies and

medications.

8. Conduct regular inventory checks and report discrepancies to the

pharmacist.

9. Handle cash transactions and manage the cash register.

10. Maintain accurate and up-to-date customer records.

11. Ensure compliance with all pharmacy laws and regulations.

12. Maintain a clean and organized work environment.

13. Follow safety protocols and procedures to ensure a safe environment for

customers and staff.

14. Communicate effectively with pharmacists, other healthcare

professionals, and customers.

15. Relay important information to customers and address any follow-up

questions or concerns.

16 Responsible for performing home delivery and cash deposit tasks as

needed.

Locations : Mundakayam, Poonjar, Ayarkunnam