Order to Cash (OTC) Associate

MGF OTM Associate-14

Role Summary

Responsible for invoice processing, accurate application of customer payments, reconciliation of accounts, and handling customer disputes within the OTC cycle, ensuring data accuracy and adherence to KPIs.

Key Responsibilities

• Process invoices and apply customer payments (ACH/wire/check) within SLAs
• Perform cash allocation and resolve unapplied/unidentified receipts
• Handle customer disputes, deductions, and payment discrepancies
• Reconcile AR accounts and ensure accurate balances
• Coordinate with Billing, Collections, and Customers for issue resolution
• Maintain customer master data and ensure data quality
• Support E2E OTC process improvements and control adherence

Requirements

• 2–4 years’ experience in Invoice Processing, Cash Application, and Dispute Management
• Strong data accuracy, speed, and attention to detail
• Problem-solving and analytical skills
• ERP knowledge (SAP/Oracle preferred)
• Good communication and stakeholder coordination skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.