GBS Consulting PI - TMT

Requisition Id: 1727265

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : GBS Consulting PI-CNS - Bangalore

TMT :

Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS - BC - FINANCE :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management.

It has multiple fields of play such as:

Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives.

Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs.

Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience.

Job Role

The role will be involved in providing objective advice, expertise, guidance and specialist skills with the aim of achieving the project targets. The Manager will mainly work with the EY team to:

• Lead client Global Business Services (GBS) engagements covering Sourcing Strategy, Outsourcing Advisory, Location Advisory, GBS Operating Model Design, GBS Implementation, Program Management and GBS Optimization
• Design the GBS target operating model (TOM) for future state processes for various functions (Finance, HR, Procurement, IT and others)
• Identify gaps and areas of improvement / transformation across operating model
• Manage activities such as engagement economics and receivables, project resources and team utilization
• Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations

• Participate in business development initiatives
• Contribute to brand development by writing articles, developing thought leadership and point-of-views
• Contribute to knowledge development and management
• Demonstrate significant industry / solution expertise
• Resolving people issues
• Build a high-performance team, mentoring and coaching team members
• Support people development through guidance and feedback
• Ensure compliance to the firm’s standards, processes and policies
• Contribute to the firm’s initiatives in enhancing market leadership & growth, quality, people agenda and consulting operational excellence
• Manage senior external/internal stakeholders independently
• Contribute to people-related initiatives including recruiting, retaining and training professionals

Professional Background

3 - 15 years of relevant post MBA experience – Consulting experience with Big 4 (preferred), Outsourcing Service Provider (Business excellence / Solution Design & Implementation / Sales) and Global Capability Centres (Process excellence / Transition / Transformation)

• GBS Transformation experience across Finance, HR, IT, Procurement, industry specific services
• In depth knowledge of current GBS, offshoring & outsourcing trends and leading practices
• Process optimization experience in areas like Lead to Order (L2O), Order to Cash (O2C), Record to Report (R2R), Procure to Pay (P2P), Hire to Retire (H2R)
• Experience in delivery of engagements involving Operating model design, shared services setup / implementation, process transformation, GBS optimization, location advisory, business diagnostics, business case analysis and planning, sourcing strategy, outsourcing / offshoring strategy, shared service transformation, design of SLAs, process KPIs and reporting requirements
• Should have worked in any one or more of following industry verticals – Manufacturing, Technology, Consumer Goods, Retail, Industrial, Media, Life Sciences, Oil & Gas
• Experience in supporting engagement sales cycle including technical and commercial proposals
• Relevant consulting experience with Big 4 is preferred

Preferred Skills

• Business understanding of ERP suite like Oracle, SAP and other technologies like RPA / AI / ML / workflows / Function specific tools
• Working knowledge of process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc., different data visualization tools like Tableau, Power BI
• Ability to manage multiple workstreams and collaborate
• Ability to understand client requirements and develop / customize solutions
• Articulate ambiguous client asks in simplified and structured scope of work

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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