Call Centre BPO Executive
M/S Ci MachineryFixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
20 applicants
Job Description
Job Title: BPO / Call Center Executive
Job Summary:
We are looking for enthusiastic and customer-focused candidates to join our BPO/Call Center team. The candidate will handle customer queries, provide information about products and services, resolve complaints, and ensure customer satisfaction through phone, email, or chat support.
- Key ResponsibilitiesHandle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints efficiently.
- Provide accurate information about products and services.
- Maintain records of customer interactions in CRM/software systems.
- Escalate complex issues to the concerned department.
- Achieve performance targets such as quality, productivity, and customer satisfaction.
- Follow company policies and communication guidelines.
- Build positive relationships with customers and ensure a great customer experience.
- Required SkillsGood communication skills in Hindi and/or English.
- Strong listening and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Customer service orientation.
- Ability to work in rotational shifts.
- Positive attitude and teamwork skills.
- Qualification12th Pass / Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Prior BPO or customer service experience is an added advantage.
- SalaryFresher: ₹10k to 12k
- Experienced: ₹12k– ₹20k
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Lucknow to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Lucknow at apna.
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