Eclerx Services

Process Manager

Eclerx Services
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 8 yearsMin. 8 years

Job Description

Process Manager

Description

.Net Tech Lead

Experience – 8 to 13 Years

Budget – 25LPA (PM) / 30 LPA (SPM)

Job Summary

A .NET Technical Lead (PM/SPM) is a senior role responsible for:

  • Leading .NET-based software development teams
  • Driving technical architecture and solution design
  • Managing end-to-end project delivery
  • Acting as a bridge between business stakeholders and engineering teams

They combine deep technical expertise in Microsoft .NET stack with project/program management skills to ensure timely, high-quality delivery of applications. 

 Core Role Pillars

The role typically spans 4 key areas:

  • Technical Leadership
  • Project / Program Management
  • People & Delivery Management
  • Stakeholder & Business Management

1. Technical Leadership Responsibilities

  • Define technical architecture and design using .NET, C#, APIs, and microservices
  • Guide the team on best practices, coding standards, and frameworks
  • Review code, solution design, and architecture decisions
  • Solve complex technical issues, performance bottlenecks, and scalability challenges
  • Ensure security, data protection, and system reliability
  • Drive adoption of modern technologies (cloud, DevOps, automation) 

 2. Project / Program Management Responsibilities

  • Define project scope, timelines, milestones, and deliverables
  • Create project plans, estimations, and resource allocation
  • Track progress and ensure on-time delivery
  • Manage risks, dependencies, and issue resolution
  • Drive Agile ceremonies (Sprint planning, stand-ups, retrospectives)
  • Ensure quality, governance, and compliance with SDLC
  • Monitor overall project health, budget, and performance metrics 

 3. Team & People Management

  • Lead a team of developers, QA, and engineers
  • Mentor junior and mid-level developers
  • Conduct code reviews and technical coaching
  • Build team capability and ensure productivity
  • Support hiring, onboarding, and performance improvement

4. Stakeholder & Business Management

  • Work with clients, product owners, and business stakeholders
  • Translate business requirements → technical solutions
  • Manage stakeholder expectations and communication
  • Participate in solution discussions, feasibility analysis, and cost evaluation
  • Provide status reports, dashboards, and updates

Key Skills Required

🔹 Technical Skills

  • .NET technologies: .NET Core, ASP.NET, C#
  • Web APIs, Microservices, REST services
  • Database: SQL Server, performance tuning
  • Frontend basics: Angular / React (preferred)
  • Cloud: Azure / AWS
  • DevOps: CI/CD, Git, pipelines
  • Design patterns, OOP concepts

🔹 Project / Leadership Skills

  • Agile / Scrum delivery
  • Project planning & estimation
  • Risk management
  • Stakeholder communication
  • Resource & team management
  • Decision-making & problem-solving

🔹 Soft Skills

  • Leadership & mentoring
  • Communication (technical + business)
  • Analytical thinking
  • Conflict resolution
  • Ownership mindset

Qualifications & Experience

  • Bachelor’s degree in Computer Science / IT
  • Typically 8–15+ years experience
  • Strong experience in: 
    • .NET development
    • Architecture design
    • Team leadership
    • Project delivery

Deliverables / Key Outcomes

A .NET Tech Lead is measured on:

  • Successful project delivery (time, quality, cost)
  • Scalable and stable architecture
  • High team productivity and code quality
  • Customer satisfaction
  • Reduced production issues and defects

 

About eClerx

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

About eClerx Digital

eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model.

To know more about us, visit https://eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

A Trusted Innovation Partner, Delivering Business Results | eClerx

eClerx is a global leader in productized services, enhancing business outcomes through technology, Artificial Intelligence, and deep domain expertise.

Job role

Work location
Work locationMumbai, Maharashtra, India
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryTechnology / IT Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 8 years

About company

Name
NameEclerx Services
Job posted by Eclerx Services

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