Fulfillment Center Team Lead

Team Lead

Job summary
Introduction
Amazon is seeking bright, motivated and hardworking individuals to fill Team lead Position at our FC. (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. Team Lead are expected to understand all aspects of production, adhere to strict safety, quality and production standards. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.

Team lead Best Behavior
· Listening to associates and be supportive to managers.
· Answering requests and always gets back to people.
· Lead by example, doing what we say and act how we say
· Must be approachable, talking to employees to know how can L&D better, and contribute towards employees job.
· Must exhibit the best behavior while at work.
· Always be up to date with the latest techniques, tools, and processes.


Key job responsibilities
Job Deliverables:
• Managing shifts Day/Night in operation with labor planning and execution at daily level basis various inbound flows.
• Prepare SOS plans, allocate labor, lead flow meetings, direct and assign job duties for FC Associates
• Monitoring and mentoring of associates on productivity, quality and safety and leading the team of PAs and problem solvers efficiently.
• Analyzing and sharing various shift reports and escalate system related issues to leadership on timely manner.
• Responsible for shift productivity and quality and associated action plans
• Preparing and implementing training and development plans for associates
Conducting 4M and 5S audits for the respective work stations on a daily basis
• Ensure FC associates have proper tools to perform the job and coordinate repair or replacement as necessary
• Stand-in for Area Manager


A day in the life
Candidate will get varied opportunities to manage entire FC Outbound operations and work on improvement projects.

Basic Qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Senior Level