Specialist - System Management
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 6 yearsJob Description
Specialist - System Management
Job Description Storage Backup Engineer ITSS Managed Services
Position Overview
The Storage Backup Engineer will be responsible for the administration support and optimization of enterprise storage and backup systems across client Group entities This role ensures data availability integrity and disaster recovery readiness supporting both corporate and industrial operations under the ITSS shared services model The engineer will play a key role in data center operations SANNAS management archiving and compliance
Key Responsibilities
Storage Administration
oManage SAN switches enterprise storage arrays and NAS devices
oPerform configuration monitoring and health checks of storage systems
oEnsure proactive capacity planning and performance optimization
Backup Operations
oAdminister enterprise backup solutions tape libraries and archiving systems
oManage offsite backup tape handling sending and recycling
oEnsure compliance with ITSS disaster recovery and business continuity requirements
Incident Problem Resolution
oProvide L2L3 support for storage and backuprelated incidents
oConduct root cause analysis RCA for recurring infrastructure issues
Disaster Recovery Support
oSupport DRaaSIaaS solutions provided by Client Holding
oEnsure readiness of disaster recovery sites and compliance with ITSS continuity standards
Governance Compliance
oAlign storage and backup operations with ITSS governance cybersecurity and audit requirements
oMaintain accurate documentation of configurations changes and operational reports
Continuous Improvement
oIdentify automation opportunities in backup scheduling monitoring and reporting
oRecommend improvements to enhance resilience reduce costs and improve efficiency
Required Skills Competencies
Strong expertise in enterprise storage systems SANNAS and backup solutions
Knowledge of tape libraries archiving operations and disaster recovery frameworks
Familiarity with ITSM tools ServiceNow Remedy or equivalent
Understanding of ITIL processes Incident Problem Change Capacity Availability
Strong troubleshooting analytical and documentation skills
Qualifications
Bachelors degree in Computer Science IT or related field
68 years of experience in storage and backup administration
Certifications preferred VMware VCP Microsoft Certified Windows Server NetAppEMC Storage ITIL Foundation
Experience in data center operations and enterprise IT environments is an advantage
Performance Metrics
SLA compliance for incident resolution and system availability
Reduction in downtime and storagebackuprelated incidents
Accuracy of backup and compliance reporting
User satisfaction scores for infrastructure services
Audit and governance adherence
Job role
Job requirements
About company
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