Consultant, Product Commercialization

Consultant, Product Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Consultant, Product CommercializationMastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Focused on thinking big and scaling fast around the globe, the Advisors Client Services team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our customers with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, FinTechs, and other enterprises, leveraging data and insights garnered from within and beyond its network.
Roles and Responsibilities 
Product Commercialization is a client-facing team that partners with customers and helps them drive measurable value by: 
Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
Project managing the delivery of new and complex products and solutions to our customers
Partnering with our product and sales teams to ensure clear communication to our customers, incl. developing and maintaining sales materials
Acting as the knowledge expert on products and solutions and the most effective means of implementations
Engaging in pre-sales activities to showcase the value that future customers can achieve from the solutions
Your Responsibilities
Work with Product Commercialization leads to coach customers. Guide product implementation to deliver business value and support their strategic goals.
Conduct product demos and deliver training sessions.
Work with sales leads and support the pre-salles process.
Engage with users to improve their ability to utilize our products and solutions to derive insights and support business decisions
Manage the projects & client relations and identify clients at risk of churning.

Qualifications
All About You
Ability to work with both business and technology stakeholders; strong writer, presenter and speaker
A natural collaborator, multi-tasker with high sense of ownership.
Sufficient experience in managing client relationships & multiple stakeholders. Preferably from S&T/MS track.

All About Your Education & Skills 
MBA or equivalent qualification.
Comfortable with significant customer interaction and keen on developing commercial orientation.
Advanced Word, Excel, and PowerPoint skills required

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Experience Level

Senior Level