Client Success Manager - Digital Marketing
EBIZON NETINFO PRIVATE LIMITEDJob Description
Client Success Manager – Digital Marketing
Client Success Manager | Noida | 7+ Years
Role Overview
We are looking for an experienced Client Success Manager with a strong background in Digital Marketing to manage and grow client relationships, ensure successful campaign delivery, and drive long-term account growth. The ideal candidate will have agency experience and a proven track record of working with international clients, especially from US and UK markets.
Key Responsibilities
Act as the primary point of contact for key clients and manage end-to-end relationships
Understand client business goals and translate them into effective digital marketing strategies
Collaborate with internal teams to ensure timely and high-quality campaign delivery
Drive account growth through upselling and cross-selling opportunities
Monitor campaign performance and share insights, reports, and optimization recommendations
Conduct regular client meetings, presentations, and performance reviews (US/UK clients preferred)
Ensure high levels of client satisfaction, retention, and long-term engagement
Required Skills & Experience
8+ years of experience in Digital Marketing or Client Servicing roles
Strong preference for candidates with agency experience managing multiple clients
Experience handling US and/or UK clients, including communication, reporting, and strategy discussions
Strong understanding of digital marketing fundamentals and campaign performance metrics
Excellent communication, presentation, and stakeholder management skills
Ability to manage multiple accounts and priorities in a fast-paced environment
Preferred Skills
Basic understanding of SEO and organic growth strategies (added advantage)
Experience with performance marketing, analytics tools, and marketing platforms
Exposure to global brands or international campaigns
What We Expect
Strong client retention and satisfaction
Growth in account revenue and engagement
Smooth execution of digital marketing deliverables across teams
Proactive client communication and relationship building
Experience Level
Mid LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 7 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
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