Receptionist / Front Office Executive

Job Title: Receptionist / Front Desk Executive

Location: Petpro, Amritsar, Punjab

Job Type: Full-time

About the Role

Petpro is looking for a friendly, professional, and customer-focused Receptionist to join our team. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front desk operations efficiently.

Key Responsibilities

* Welcome and assist customers in a professional and courteous manner.

* Answer phone calls, WhatsApp messages, and respond to customer inquiries.

* Schedule appointments for veterinary consultations and pet grooming services.

* Maintain customer records and update appointment schedules.

* Handle billing, payments, and invoice generation.

* Coordinate with veterinarians, groomers, and other staff to ensure smooth daily operations.

* Keep the reception area clean, organized, and welcoming.

* Assist with basic administrative and office tasks.

Requirements

* Excellent communication skills in English, Hindi, and Punjabi.

* Basic computer knowledge (MS Office and billing/software experience is an advantage).

* Well-groomed, confident, and customer-oriented personality.

* Strong organizational and multitasking skills.

* Previous experience in reception, customer service, or administration is preferred but not mandatory.

* Freshers with good communication skills are encouraged to apply.

Salary & Benefits

* Competitive salary (based on experience).

* Professional and supportive work environment.

* Opportunities for career growth and development.

If you enjoy interacting with people, have excellent communication skills, and are passionate about delivering outstanding customer service, we’d love to hear from you. Apply now by submitting your CV.