Business Systems Analyst

Business Systems Analyst - GR - 40024 - 73084 - JR193807

Position Title:

Business Systems Analyst - GR - 40024 - 73084 - JR193807

Job Family:

BSP > Business Support

Shift:

Job Description:

Job Title

Business Systems Analyst I

Requirement Type

Full-Time Employee

Job Location

Bangalore / Gurugram

Requirement Level

Associate

Hiring Manager

Assistant Delivery Manager I

Primary Skill

SQL, Data Analysis, US health Care knowledge

Business

HSP

Skill Category

Niche

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 46 million lives across 14 states. 

A regular in the Fortune 500 list, Elevance ranked 20 in 2025. Gail Boudreaux, President and CEO of Elevance has been a consistent name in the Fortune list of most powerful women and currently holds 53rd rank on this list. 

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

• Carelon Global Solutions India is seeking a Business Systems Analyst I.

• The Business systems Analyst is responsible for support of clinical business applications. 

• This role supports all aspects of system support including business requirements gathering, technical analysis efforts and on-going production support. 

JOB RESPONSIBILITY

• Provide support for critical business applications.

• Triage issues reported by system users and drive resolution.

• Partners with business, architecture and infrastructure and oversees all service levels to ensure business area satisfaction.

• Collaborate with business users, development teams and vendors.

• Work with application architects, developers, QA, and other technical team members to drive successful technical solutions.

• Assists in systems solutions that support overall business strategies.

• Defines functional, usability, reliability, performance, and support requirements of pharmacy systems.

• Defines scope, objectives and coordinates system specifications that drive system development and implementation.

• Function as a liaison between IT and business users.

• Demonstrate both business and technical expertise.

• Communicates clearly and effectively to diverse audiences of technical and non-technical personnel.

• Creates and performs feature testing and determines environmental needs.

• Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.

• Proactively works with stakeholders to identify future system opportunities and enhancements.

• In depth knowledge of tools utilized – Jira, Confluence.

• In depth Knowledge on Data base and SQL.

• Should have work experience in DWH/Data Lake applications.

• Experience in designing, building, and supporting the components of data warehouse, such as ETL processes, databases, reports, and reporting environments.

• Identifies and documents all requirements for both new and current data warehouse components and reports by working with end users.
  

QUALIFICATION

• B.Tech /B.E /MCA
  

EXPERIENCE

• 6+ years of experience of work experience in Data warehouse or Data Lake applications

• 6+ years of experience in SQL, ability to build complex queries.

• 6+ years of experience with Strong analytical skills and advanced SQL knowledge, indexing, query optimization techniques.

• 6+ years of hands-on experience in a system analyst role. 

SKILLS AND COMPETENCIES

• Good understanding of business and operational processes.

• Capable of Problem / issue resolution, capable of thinking out of the box.

• Excellent communication skills and experience working with business stakeholders.

• Prior experience in US Healthcare Industry preferred.

• Prior experience with Pharmacy Benefit Management systems preferred.
  

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development

• An inspiring culture built on innovation, creativity, and freedom

• Holistic well-being

• Comprehensive range of rewards and recognitions

• Competitive health and medical insurance coverage

• Best-in-class amenities and workspaces

• Policies designed with associates at the center
  

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type:

Full time

Experience Level

Entry Level