Hindi Voice Process Executive | Customer Support & Sales
Trinity Skill WorksFixed
₹19,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹19,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
7 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Hindi Voice Process – Customer Support & Sales Executive
Location: Kochi, Kerala
Experience: 0–3 Years
🎓 Qualification: Any Graduate
🕒 Job Type: Full-Time
💰 Salary: Best in Industry + Attractive Incentives
Job OverviewWe are looking for enthusiastic and customer-focused individuals to join our team as Hindi Voice Process – Customer Support & Sales Executives. The role involves handling customer calls, resolving queries, promoting products and services, and achieving sales targets while delivering an excellent customer experience.
Key Responsibilities
- Handle inbound and outbound customer calls in Hindi.
- Resolve customer queries and provide appropriate solutions.
- Explain products and services to customers clearly and professionally.
- Generate leads and convert potential customers into sales.
- Cross-sell and upsell products based on customer needs.
- Maintain accurate customer records in CRM systems.
- Follow up with customers to ensure satisfaction and business growth.
- Coordinate with internal teams for issue resolution.
- Achieve daily, weekly, and monthly sales and performance targets.
- Deliver exceptional customer service and maintain positive customer relationships.
- Required SkillsExcellent Hindi communication skills (Mandatory).
- Basic English communication skills.
- Strong customer service and sales aptitude.
- Good negotiation and persuasion skills.
- Basic computer knowledge and CRM familiarity.
- Ability to multitask and work in a target-driven environment.
- Positive attitude and willingness to learn.
- EligibilityAny Graduate.
- Freshers are welcome to apply.
- Experience in Customer Support, Telecalling, Telesales, BPO, or Voice Process is an added advantage.
- Preferred SkillsHindi Communication
- Customer Support
- Customer Service
- Voice Process
- Inbound Calling
- Outbound Calling
- Telecalling
- Telesales
- Sales
- Lead Generation
- Upselling
- Cross Selling
- CRM Software
- Problem Solving
- English Communication
Benefits✅ Attractive Salary Package
✅ Performance-Based Incentives
✅ Training & Career Growth Opportunities
✅ Professional Work Environment
✅ Freshers Welcome
Contact Details
Jovviya Ann Kappan
HR Executive
📞 +91 91889 39806
📧 jovviya.kappan@skillactz.com
Apply Now!If you are passionate about customer service and sales and are fluent in Hindi, we'd love to hear from you. Apply today and kickstart your career with us! 🚀
Job role
Job requirements
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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