Business Process Designer

Business Process Designer

Project Role : Business Process Designer
Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. 
Must have skills : Microsoft Dynamics CRM Technical
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Process Designer, you will engage in a dynamic environment where your primary focus will be on analyzing, developing, and enhancing workflows. A typical day involves collaborating with various business users to identify inefficiencies in existing processes, proposing innovative solutions to optimize effectiveness, and designing continuous monitoring systems to refine processes over time. Your role will require you to gather detailed product requirements and use cases, ensuring that the workflows align with the overall business objectives and contribute to improved operational efficiency.

Roles & Responsibilities:
- Expected to be a Subject Matter Expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate workshops and meetings to gather insights and feedback from stakeholders.
- Develop comprehensive documentation to support process improvements and ensure clarity across teams.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
- Strong analytical skills to assess and improve business processes.
- Experience in workflow design and optimization techniques.
- Ability to communicate effectively with diverse teams and stakeholders.
- Familiarity with project management methodologies to ensure timely delivery of solutions.

Additional Information:
- The candidate should have minimum 15 years of experience in Microsoft Dynamics CRM Technical.
- This position is based at our Kolkata office.
- A 15 years full time education is required.