Muthoot Fincorp Limited

Customer Relationship Officer

Muthoot Fincorp Limited
Faridabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

RELATIONSHIP OFFICER


Key Job Responsibilities 
Deliver on Customer Acquisition through business development
•To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
•Work in the Area assigned by the Branch Business Manager and generate leads
•Cold Calling to the potential customer base to generate business
•Daily Sales Calls as per the Plan submitted to BBM
•To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
•To give doorstep service to customers – at their residence or office.
•To learn the Organization’s policies, and source files as per the policy.
•To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager 
•To Support the Customers in terms of end -to- end loan processing.
•To act as the Bridge between Customers and the Branch
•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
•To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
•Retain existing live loan customers.

Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Strong presentation skills
•Relationship Building & Stake holder Management
•Process Knowledge/ Orientation
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English

Job role

Work location
Work locationFARIDABAD
Department
DepartmentSales & BD
Role / Category
Role / CategoryBanking/Loan Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameMuthoot Fincorp Limited
Job posted by Muthoot Fincorp Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 2 to 4 years are eligible to apply for this job. You can apply for more jobs in Faridabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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