Icici Lombard

Customer Service Executive

Icici Lombard
Vashi, Navi Mumbai
₹16,000 - ₹29,000 monthly

Fixed

₹16,000 - ₹29,000

Earning Potential

₹29,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

1 applicants

1 applicants

Benefits include:  PF, Health Insurance, ESI (ESIC), 5 working days

Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days

Job Description

🔹 Designation: Customer Relationship Manager (CRM)

🔹 Process: 100% Voice | Inbound Calling

✅ REQUIREMENTS:

Graduation Mandatory Excellent communication skills Good Thought Process

💼 Job Responsibilities:

✔️ Handle customer queries & concerns over calls

✔️ Provide accurate information and resolution

✔️ Ensure excellent customer experience

💰 Salary Package:

✨ Fresher: ₹16,000 (In-hand) | CTC: ₹2.50 LPA

✨ Experienced: Up to ₹30,000 (In-hand) | CTC: ₹4.1 LPA

📌 Salary depends on years of experience & last drawn CTC

Shift Timings (9.5 hrs. shift – rotational):

👨 Male Candidates:

➡️ Between 7:00 AM – 12:30 AM (Night Shifts 24x7)

👩 Female Candidates:

➡️ Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational

Week Offs:

✅ 5 Days Working

✅ 2 Days Rotational Week Offs

Job Location: Vashi, Navi Mumbai Office Address:13th Floor, Vishwaroop IT Park, Behind Raghuleela Mall, Opp. Vashi Station, Sector 30, Vashi, Navi Mumbai – 400705

Interview rounds:

1. HR

2. Assessment

3. Operation Manager Round

Job role

Work location
Work location13th floor, Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705 Vashi, Navi Mumbai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsDomestic BPO, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameIcici Lombard
Address
Address13th floor, Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705 Vashi, Navi Mumbai
Job posted by Icici Lombard

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You can expect a minimum salary of 16,000 INR and can go up to 29,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Jun 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!