Application Support Lead for Document Management System
Kpmg India Services Llp
Work from Office
Full Time
Min. 4 yearsJob Description
Application Support Lead DMS Worksite - CONSULTANT - MFT - KGS CH
APPLICATION SUPPORT LEAD – DMS WORKSITE (SFIA LEVEL 5)
Job Title: Application Support Lead – DMS Worksite
Department: Group Digital Service Operations
Experience: 4 to 6 years
Job Location: Bangalore or Gurgaon
Key Responsibilities
- Lead support for DMS platform (MySQL, .NET, Python, Azure VM, iManage).
- Resolve document ingestion, indexing, content search, permissions, iManage integrations.
- Ensure high availability for content management operations.
- Guide engineers, ensure compliance/governance for document handling.
- Participate in on-call rotation and rotating shifts.
Education Qualifications
- Bachelor’s degree in CS/IT/Engineering.
Certifications (Preferred)
- iManage Certification
- SQL/MySQL certification
- ITIL Foundation
SFIA Competency Table
SFIA SkillLevelDescriptionExpected ProficiencyASUP5Application supportExpert in DMS systemsITOP4OperationsSupports VMs and integrationsSCAD4SecurityHandles access & governanceAdditional Requirements
- Excellent English communication skills (written and oral).
- Must support major incidents as escalation point (on-call as required).
- Shift oversight for teams working between 9 AM and 4 PM IST rotational start times.
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#KGS
Experience Level
Senior LevelJob role
Job requirements
About company
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