Managing Director - Chief Administrative Officer, Chief of Staff
TIAA Global Business ServicesJob Description
Managing Director - Chief Administrative Officer, Chief of Staff
Chief Admin Officer, Chief Of Staff, TIAA IndiaThe Chief Administrative Officer, TIAA India is responsible for managing the day-to-day operations of a TIAA India and oversees specific departments (such as Finance, HR and IT). This job works with top-level executives to devise strategies and policies to meet TIAA India's objectives and goals, and reports on the performance of the various departments. This job leads multiple teams of directors or senior managers and establishes and implements strategies that have short to mid-term (1-3 years) impact on business results in alignment with parent/independent organization objectives.
Key Responsibilities and Duties
- Oversees departments such as Finance, HR and IT, and work closely with senior managers to check on project implementation and address under performance.
- Drives business strategy development by assessing risks, noting opportunities for expansion, setting overall goals and metrics and proposing projects or systems that move the company forward.
- Determines budget and monitors the cost and effectiveness of operational activities to prioritize spending and resource allocation.
- Evaluates administrative policies and determines necessary changes in order to meeting changing company needs and/or compliance regulations.
- Liaises with other senior executives across TIAA India to ensure that organizational strategies and activities are integrated with other parts of the business and align with the overall corporate objectives.
- Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team
- University (Degree) Preferred
- 10 Years Required
- Physical Requirements: Sedentary Work
Career Level
12PL
Related SkillsAdaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
Experience Level
Senior LevelJob role
Job requirements
About company
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