Delivery Operations Associate Manager - Insurance Underwriting

Delivery Operations Associate Manager

Skill required: Property & Casualty- Underwriting - Insurance Underwriting
Designation: Delivery Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. You would be part of General Insurance team, where would you be managing, Claims Adjudication, Claims Processing /Portfolio Management. Checking on Fraudulent Claims Rating and quoting including receipt, clearance, data gathering and submission for operation of insurance services to set-up new business or renewal submissions in the support of developing an insurance quote.
What are we looking for? US Property & Casualty (P&C) insurance must possess a balanced blend of technical insurance expertise, regulatory knowledge, and team leadership skills. Ability to recruit, train, mentor, and retain a high-performing team of insurance professionals. Experience setting clear key performance indicators (KPIs), monitoring service level agreements (SLAs), and conducting performance reviews. Capability to guide teams through process changes, system upgrades, or shifting corporate strategies. Technical & Analytical Skills, Data-Driven Decision Making: Proficiency in analyzing loss ratios, loss development triangles, underwriting leakage, or operational metrics to drive profitability. Insurance Technology Savvy: Experience with modern core insurance platforms and advanced data analytics tools .Strategic & Communication Skills. Stakeholder Management: Excellent communication skills to effectively collaborate with executive leadership, agents, brokers, reinsurers, and legal teams. Business Acumen: Ability to translate high-level corporate strategies into actionable, day-to-day operational plans for the team. To tailor this framework precisely to your Certification : CPCU, AINS
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts