Relationship Manager

ob Title: Relationship Manager – Sales & Service (Kannada Mandatory)

Job Summary:

We are looking for a dynamic and customer-focused Relationship Manager who is fluent in Kannada. The role involves acquiring new customers, managing existing relationships, achieving sales targets, and delivering excellent customer service.

• Key ResponsibilitiesBuild and maintain strong relationships with new and existing customers.
• Identify customer needs and recommend suitable products and services.
• Achieve assigned sales targets through lead generation, cross-selling, and upselling.
• Provide prompt and efficient customer service by resolving queries and complaints.
• Conduct regular follow-ups to ensure customer satisfaction and retention.
• Maintain accurate customer records and update CRM systems.
• Ensure compliance with company policies and regulatory guidelines.
• Coordinate with internal teams for seamless customer support and service delivery.
• Eligibility CriteriaBachelor's degree in any discipline.
• 1–5 years of experience in Sales, Banking, Financial Services, Insurance, or Customer Relationship Management.
• Freshers with strong communication and sales aptitude may also apply (if applicable).
• Required SkillsFluency in Kannada is mandatory.
• Good communication skills in English and/or local language.
• Strong sales, negotiation, and relationship-building skills.
• Customer-centric approach with excellent problem-solving abilities.
• Ability to work in a target-driven environment.
• Basic computer knowledge and proficiency in MS Office.
• Preferred ExperienceExperience in Banking, NBFC, Insurance, Telecom, Retail, or Financial Services.
• Knowledge of cross-selling and customer relationship management.
• Job TypeFull-time
• LocationOn-site