People Capability Analyst

Analyst, People Capability, Functions

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You will work with functional leadership to develop capabilities and support the efficiency and effectiveness of employees in a function and to conduct assessment interventions to identify gaps and build and implement training programs.

How you will contribute

You will:

• Create and manage content for existing programs and develop new content for new capabilities
• Manage the relationship with external partners
• Implement and deliver a learning agenda to ensure compliance to the training strategy
• Create and deliver functional communications and engagement activities
• Support human resources in succession planning
• Manage the reward and recognition program
• Manage the coaching program
• Manage the team database and keep it updated
• Track turnover

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Advanced knowledge of database management/data mining/big data (SQL, Access etc.)
• FMCG/CPG experience including commercial business and customer execution experience
• Direct training experience
• Capability management experience

More about this role

What you need to know about this position: To drive revenue growth by enhancing the capability of Mondelez Feet on Street (PC, TSI, Merchandizers and Sales Associates) through effective capability planning, content development, learning interventions and field coaching. The incumbent will partner with business leaders to identify capability gaps, design relevant learning solutions and ensure effective execution of capability initiatives that improve frontline performance and business outcomes.

What extra ingredients you will bring:

• Capability Planning & Needs Assessment -
  Lead capability need identification for assigned branches/regions through performance analysis, field immersions and stakeholder consultations.
  Assess training requirements across different sales roles and translate insights into structured capability plans.
  Partner with Branch Managers, ASMs and Sales Leaders to diagnose performance gaps and recommend relevant capability interventions.Ensure capability initiatives are aligned to business priorities and evolving market requirements.
• Content Development & Learning Design - Create and curate engaging learning content across multiple capability areas.
  Design training modules, learning journeys, activities and learning tools to address identified capability gaps.
  Collaborate with internal SMEs, external agencies and consultants to develop high-quality learning content.
  Continuously upgrade existing content and learning methodologies to ensure relevance and effectiveness.
  Drive development of digital learning content, micro-learning interventions and capability assets across learning platforms.
• Learning Delivery & Capability Execution - Deliver capability interventions through classroom, virtual, field and digital learning modes.
  Manage end-to-end execution of capability programs including planning, communication, scheduling, logistics and participant engagement. Drive adoption of digital learning platforms and capability tools to maximize learner participation and engagement.
  Ensure timely execution of capability calendars and learning interventions across assigned geographies.
  Facilitate learning sessions, workshops and capability programs for frontline teams and people managers.
• Field Capability & Coaching Support - Conduct regular field immersions to understand capability needs and evaluate learning application.
  Support frontline managers in strengthening coaching effectiveness and people development practices.
  Drive on-ground reinforcement of capability initiatives to ensure transfer of learning into execution excellence.
  Monitor implementation of capability interventions and recommend corrective actions where required.
• Capability Governance & Analytics - Develop and monitor sales capability dashboards and key learning metrics.
  Track training effectiveness through participation, completion, engagement and field application measures.
  Analyze capability data and business performance indicators to identify improvement opportunities.
  Own governance of regional capability initiatives through periodic reviews, scorecards and action planning discussions with business stakeholders.
  Provide regular capability updates and recommendations to leadership teams.
• Stakeholder Management - Build strong working relationships with Branch Leadership Teams, ASMs, Sales Managers and support functions.
  Coordinate with internal and external stakeholders for successful execution of capability initiatives.
  Manage learning vendors and partners to ensure quality, consistency and effectiveness of capability programs.
  Act as a trusted capability partner to the business by providing insights and recommendations on capability development priorities.
• Capability Related Digital Initiatives - Drive launch, adoption and effectiveness of digital capability initiatives and learning platforms.
  Ensure successful implementation of capability technology solutions across the sales organization.
  Work closely with field teams and vendors to resolve operational issues and improve user experience.

Key Skills & Behaviours

The role demands - 

• Strong understanding of sales fundamentals and frontline execution.
  Capability planning, learning design and facilitation expertise.
  Strong stakeholder management and influencing skills.
  Ability to diagnose performance gaps and recommend practical solutions.
  Data-driven decision making and analytical capability.
  Strong project management and execution skills.
  Excellent communication, presentation and facilitation skills.
  Coaching orientation and ability to drive behavioural change.
  Strong collaboration and relationship management skills.
  Business acumen and customer-centric mindset.
  Ability to manage multiple priorities in a dynamic environment.
  Willingness to travel extensively across assigned geographies.

Key Relationships:

Internal

• Branch Manager
• Branch Sales Managers
• Regional Sales Manager
• ASMs
• Sales Executives
• MT Team
• HR Business Partner
• Capability Team

External

• Learning Partners
• Training Agencies
• Capability Consultants
• Technology Vendors

No Relocation support available

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularPeople CapabilityBusiness Capability

Experience Level

Mid Level