Customer Assistance Manager-Business Loans-Hardship Assistance Unit
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager-Business Loans-Hardship Assistance Unit
- Responsible for managing customer assistance related to business loans within the Hardship Assistance Unit. - The role involves handling customer queries, providing support during financial hardship situations, and ensuring smooth communication between the bank and its business loan customers. - Requires strong interpersonal and customer service skills to effectively manage sensitive financial cases. - The position is based in Ahmedabad and focuses on business loan portfolios. - Candidates should be adept at problem-solving and managing customer relationships in a financial services environment. - Experience in banking, especially in loan servicing or hardship assistance, would be beneficial. - The role demands attention to detail and the ability to work under pressure while maintaining customer satisfaction. - Likely involves coordination with multiple internal teams to resolve customer issues related to business loans.Job role
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
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