Senior Specialist - Business Analysis

Senior Specialist - Business Analysis

Company:

Marsh

Description:

Marsh is seeking a Business Analyst to join Operations organization in Mumbai location

Position : Senior Specialist - Business Analysis

What can you expect?

• To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
• To support and design global solutions for business problems
• To identify areas of improvement within the business processes, systems and user experience.
• To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
• To manage global stakeholders and teams in a robust manner to drive proposed change
• To build capabilities in business solution architecture and to enhance own & and team’s expertise

What is in it for you?

• Medical insurance, Personal Accident insurance, Group Term life insurance

• Holidays (As per the location)

• Hybrid working environment. (3 days office must)

• Shared transport (Provided the address falls within the service zone)

We will count on you to:

• Serve as the source of knowledge concerning business processes, best practices and documentation standards.
• Lead workshops to identify problems, understand impact and help design global solutions.
• Build and articulate frameworks and methodologies that can also be self-administered by local teams.
• Partner with local teams to understand nuances and enable adoption of global solutions.
• Drive standardization of processes, operating model and user experience across business solutions.
• Take accountability for designing solutions and obtaining buy-in.
• Collaborate with internal teams for data preparation and obtain requirements for successful implementation.
• Build strong working relationships and support design of the business function
• Help communicate best practices and changes to stakeholders at middle management level
• Support solution design by working closely with product, technology, operations, and project teams.
• Facilitate workshops, interviews, and meetings with stakeholders.
• Identify gaps, risks, dependencies, and opportunities for process improvement.
• Assist in testing, including test planning, test case creation, and user acceptance testing (UAT).

What you need to have: 

• 5-6 years’ experience as a Solution Lead or Business Analyst.
• Experience as team member in process blueprinting, digital transformation in global setup.
• Experience in design/ implementation of automation solutions
• Familiarity with Agile, Six Sigma and Lean principles preferred.
• Insurance or Financial Industry experience preferred.
• Experience in business process modeling preferred.
• Excellent problem-solving and analytical skills.
• Fluent in English orally and in writing
• Experience working with global stakeholders and cultures
• MBA from a premier business school

What makes you stand out?

• Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
• Insurance domain knowledge
• Ability to communicate with all levels in the firm and outside of the firm
• Demonstrated ability to facilitate large groups across multiple disciplines
• An inquisitive mind that is not afraid to question current ways of thinking
• Coming up with creative solutions to business problems

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Experience Level

Senior Level